JOB OVERVIEW:
This position plays a pivotal role in driving sales growth and fostering strong relationships with key customers within the Group Practice and Emerging DSO segments (10-100 location accounts). Working closely with Regional General Manager, Sales - Dental (RGMs) and Field Sales Consultant (FSCs), this position will be instrumental in selling, servicing, and developing targeted practices, leveraging Henry Schein’s extensive portfolio of products and services.
KEY RESPONSIBILITIES:
- Sales Strategy and Execution: Collaborate with RGMs and FSCs to develop and implement effective sales strategies that lead to successful Purchase Agreements (PVAs / CPAs) with new and underdeveloped accounts. Manage the production of draft agreements, pricing reviews, and necessary approvals from the support team and sales management.
- Customer Engagement: Present Henry Schein Dental’s compelling value proposition to key decision-makers within Group Practices and Emerging DSOs, identifying their specific needs and recommending tailored supply and service solutions.
- Margin Enhancement: Engage with manufacturers to negotiate better pricing and improve margins, ensuring the financial success of our partnerships.
- Cross-Functional Collaboration: Partner with teams from Henry Schein One, Practice Services, and Brands to stay updated on offerings and develop integrated strategies that drive sales.
- Training and Support: Provide comprehensive training to RGMs and FSCs, equipping them with the tools and knowledge to enhance customer relationships and execute strategic sales initiatives effectively.
- Prospective Client Management: Maintain a robust database of potential clients using tools like Salesforce and PowerBI to track opportunities and engagement.
- Strategic Communication: Interpret and relay strategic insights to sales consultants and management, ensuring alignment and execution of competitive strategies across the Dental Sales and Operations Teams.
- Educational Leadership: Develop and lead educational sessions at company meetings to raise awareness about the needs of private group practices and the support they require from Henry Schein.
- Sales and Marketing Collaboration: Work closely with sales and marketing management to create promotional plans and develop targeted programs and sales strategies for private group practices.
- Networking and Representation: Represent Henry Schein at selective tradeshows and industry events, enhancing our presence and building valuable relationships in the market.
- Special Projects: Contribute to special projects as assigned by Area Directors, ensuring the continuous improvement and adaptation of sales strategies.
SPECIFIC KNOWLEDGE & SKILLS:
- Strong interpersonal and leadership skills required.
- Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers.
- Strong business acumen with excellent analytical, sales strategy, negotiation, influencing, business planning, and time-management skills.
- Ability to work independently or as an active member of a team.
- Knowledge of dental organization structures including: NDSOs, LDSOs, and Emerging DSOs.
- Demonstrated and proven sales results.
- Demonstrated experience in developing new and successful business initiatives and the ability to coordinate relevant services to incorporate into customer programs and offerings.
- Proficient computer software skills including the use of Microsoft Office suite, data analytics reporting, and CRM (Salesforce).
- Ability to negotiate legal contract terms within company policies and directives.
GENERAL SKILLS & COMPETENCIES:
- Excellent management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance.
- Outstanding verbal and written communication skills and ability to resolve disputes effectively.
- Outstanding presentation and public speaking skills.
- Outstanding independent decision-making, analysis, and problem-solving skills.
- Understand, interpret, and act on financial information that contributes to business profitability.
- Ability to plan and manage complex and successful projects; understand available resources, develop timelines, budgets, and assign areas of responsibility.
- Lead teams to achieve company goals and solve complex business issues in creative and effective ways.
- Outstanding planning and organizational skills and techniques.
- Communicate effectively with senior management and key stakeholders.
- Strong negotiating skills and ability to effectively manage internal and external relationships.
- Ability to influence, build relationships, understand organizational complexities, manage conflict, and navigate politics.
- Broad and wide-range of professional and managerial skills with a full understanding of industry practices and company policies and procedures.
- Ability to lead and develop virtual teams.
- Outstanding in multiple technical and business skills.
MINIMUM WORK EXPERIENCE:
Typically 10 or more years of increasing responsibility and complexity in terms of any applicable professional experience including minimum 5 years of experience in the dental or medical distribution sales ideally working with group practices, and/or larger private practice offices; 5 or more years of management experience including significant experience in leading sales and operations teams across multiple regions. Previous experience with team selling is preferred.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.
TRAVEL / PHYSICAL DEMANDS:
Travel up to 50% to support regional teams, attend meetings, and engage with key clients and stakeholders. No special physical demands required.