Dental Administrative Support

Virtual Teammate; Glendale (CA); On-site; USD 57,859,000 - 74,390,000; Full time

Job summary

Virtual Teammate is seeking a remote dental admin assistant to support dental professionals and clinic staff with professionalism and reliability.

Responsibilities include scheduling appointments, maintaining patient records, handling communications, and coordinating with insurance providers. Proficiency with Dentrix or Eaglesoft and strong organizational and communication skills are essential for success in this fast-paced setting.

Qualifications

• Experience supporting dental professionals remotely.
• Proficiency with dental software Dentrix or Eaglesoft.
• Strong organizational and communication skills.

Responsibilities

• Providing remote administrative support to dental professionals and clinic staff.
• Scheduling and managing dental appointments, including follow-ups, rescheduling, and cancellations.
• Preparing, updating, and maintaining accurate patient dental records and documentation.
• Handling patient communications via phone, email, and other channels in a timely and professional manner.
• Organizing digital filing systems for easy access to patient histories, treatment plans, and clinic records.
• Coordinating with insurance providers for dental billing, pre-authorizations, and claims processing.

Skills

Organisational skills

Multitasking

Written communication

Verbal communication

Attention to detail

Dental software

Dental terminology

Tools

Dentrix

Eaglesoft

Office software

Job description

Key Responsibilities

• Providing remote administrative support to dental professionals and clinic staff.
• Scheduling and managing dental appointments, including follow-ups, rescheduling, and cancellations.
• Preparing, updating, and maintaining accurate patient dental records and documentation.
• Handling patient communications via phone, email, and other channels in a timely and professional manner.
• Organizing digital filing systems for easy access to patient histories, treatment plans, and clinic records.
• Coordinating with insurance providers for dental billing, pre-authorizations, and claims processing.

Essential Skills

• Excellent organisational and multitasking abilities to support a fast-paced dental environment.
• Strong written and verbal communication skills for interacting with patients, dentists, and support staff.
• High attention to detail to ensure accuracy in dental records, insurance forms, and appointment details.
• Proficiency in using dental software (e.g., Dentrix, Eaglesoft) and general office applications.
• Familiarity with dental terminology, procedures, and workflow is a strong advantage.

Please note: This job post does not guarantee immediate client onboarding. Once you successfully complete the full recruitment process, your profile will be added to our talent pool for future client placements that match your qualifications and experience.