Dental Administrative Assistant (Remote) Full-time | 21236

Wing Assistant; United States; Remote; USD 39,000 - 58,000; Full time

Benefits offered by this job

Performance incentives

Paid training

100% work-from-home

Inclusive culture

Upskilling opportunities

Holiday & overtime pay

Career growth

Job summary

Wing is hiring a Dental Administrative Assistant (Remote) to support patient communication, scheduling, recare outreach, and data management from a home office. The role requires prior US dental office experience, a friendly, empathetic English tone for US patients, and high organization.

The position offers 100% remote work, training, and opportunities for growth, with incentives and stability in a supportive team environment.

Qualifications

• Prior US Dental Office Experience.
• Solid Dental Admin Background.
• Strong, polished English to sound warm to US patients.
• Highly organized and efficient workflow.

Responsibilities

• Answer patient calls and texts, especially new inquiries.
• Schedule appointments and conduct recare outreach.
• Reactivate deactivated or unscheduled patients to return.
• Assist with insurance verification and basic records management.
• Maintain data hygiene and accurate patient database.
• Escalate complex issues to on-site team leads when needed.

Skills

Dental administration experience

US patient communication

Organized and efficient

English proficiency (US)

Tools

Eaglesoft

Analytics platform

Job description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

We're looking for a Dental Administrative Assistant (Remote) to start immediately!

Duties and Responsibilities include but are not limited to:

• Patient Communication: Answer patient calls and texts, especially handling new patient inquiries during off-hours (afternoons, evenings, Fridays) using practice-specific templates.
• Scheduling & Recare: Manage patient scheduling, conduct recare outreach, and follow up with patients overdue for cleanings.
• Reactivation: Use the practice's analytics platform to identify and contact deactivated or unscheduled patients to bring them back into the practice.
• Insurance Admin: Support insurance verification and handle basic records management.
• Data Hygiene: Clean up patient credits, delete unnecessary records, and maintain an accurate database.
• Escalation: Handle repetitive, non-judgmental tasks independently while escalating complex or judgment-based issues to the on-site team leads.

Required Tools

• Eaglesoft/similar tools (primary dental practice management software)
• Internal analytics platform (used for identifying recare and treatment opportunities)

Qualifications:

• Prior US Dental Office Experience
• Solid Dental Admin Background: Must have proven experience as a dental admin operator.
• Strong, polished, and empathetic English to sound natural and warm to US patients.
• Highly organized and efficient. The client prioritizes a proven track record of quality work over raw speed.

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule:

1PM - 9PM PST | 40 hours per week | Full-time

Location:

100% Remote

Salary Package:

Up to ₱60K/month, depending on experience

Please note

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
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