Denials Management Account Assistant

Prime Healthcare; Lewiston, Northern (ME, KY); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Central Maine Healthcare Corporation in Lewiston, ME, is seeking a Denials Management Account Assistant in the Patient Accounting department. This full-time day-shift role offers a starting pay range of $22.00 to $27.51 per hour.

The DM Account Assistant will handle administrative tasks, assemble appeal packets, mail documents, and perform follow-up with payers to verify receipt, all while maintaining department protocols.

Qualifications

• Ability to multi-task and prioritize needs to meet required timelines.
• Previous office experience required.
• Effective written and verbal communication skills.
• Basic computer, Xerox, fax, scanning knowledge required.
• High School Graduate or GED Equivalent Required.

Responsibilities

• Receive completed appeals from DM Analysts and Specialists.
• Prepare appeal packets by printing required medical records and other materials.
• Mail completed packets to correct addresses.
• Follow up with payers by phone and online to verify receipt.
• Note account with mailing and follow up information in department protocols.
• Perform other clerical functions as needed.

Skills

Multitasking

Prioritization

Written communication

Verbal communication

Office experience

Basic computer skills

Education

High School Diploma or GED

Tools

Xerox

Fax

Scanning

Job description

Overview

Title: Denials Management Account Assistant Department: Patient Accounting

Full Time, Day Shift

Pay: $22.00 to $27.51

Location: Central Maine Healthcare Corporation

29 Lowell Street, Lewiston, Maine 04240

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service.

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities.

As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.

To learn more, visit www.cmhc.org.

Responsibilities

The Denials Management Account Assistant is responsible for performing various administrative and clerical duties to support the Denials Management Department. The DM Account Assistant will receive completed appeals received from DM Analysts and Specialist, prepare appeal packets by printing required medical records and other materials as instructed, mail completed packets to correct addresses. In addition the assistant will complete timely phone and online follow up contact with payers to verify receipt of appeal and noting account with mailing and follow up information in accordance with department protocols. Other Clerical functions as needed.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Ability to multi-task, prioritize needs to meet required timelines

2. Previous office experience required

3. Effective written and verbal communication skills

4. Basic computer, Xerox, fax, scanning knowledge required

5. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Pay Transparency

Central Maine Healthcare Corporation offers competitive compensation and a reasonable compensation estimate for this role is $22.00 to $27.51. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf