Demo Solutions Engineer

Gong; Chicago (IL); On-site; USD 142,000 - 205,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Wellbeing stipend

Mental Health benefits

401(k) program

Education stipend

Flexible vacation

Parental leave

Remote work stipend

Job summary

Gong is seeking a Solutions Experience Engineer to design, build, and scale world-class demo environments that showcase tangible business outcomes. You will own persona-based demos, sandbox management, and automated tooling to support GTM teams and partners.

You will collaborate with Product and Engineering, create technical collateral, and lead demo-focused initiatives, delivering demos at conferences and executive briefings. This role offers significant visibility across Gong.

Qualifications

• 5+ years of experience in Demo Engineering, Solutions Engineering, Sales Engineering, or a technical automation role.
• Bachelor's degree in Engineering or Computer Science, or equivalent practical technical experience.
• Hands-on experience with a programming or scripting language (Python/JavaScript) and/or QA/test automation, with ability to build and maintain automated tooling, scripts, and pipelines.
• Solid understanding of B2B sales processes and revenue personas, ensuring demo environments connect to business outcomes.
• Proven track record of managing cross-functional projects with tight deadlines and scalable operational processes.

Responsibilities

• Design, build, and document demo solutions and workflows that demonstrate business outcomes across buyer personas.
• Partner with Product and Engineering to integrate new feature releases and manage sandbox environments, datasets, uptime, lifecycle, capacity, and issue resolution.
• Create high-impact technical collateral and reusable demo assets for internal GTM teams.
• Leverage AI tools to build, prototype, and scale internal tooling and demo solutions that reduce manual work across the team.
• Build and maintain automated pipelines for provisioning, refreshing, tearing down, and monitoring demo environments and datasets.
• Research market trends and automate improvements to demo architecture, positioning, and data generation.
• Lead demo-based GTM initiatives, managing timelines, milestones, and risk mitigations.
• Track sandbox adoption and communicate new demo features to field teams.

Skills

Demo Engineering

Solutions Engineering

Sales Engineering

Technical Automation

Education

Bachelor's degree in Engineering/CS

Tools

Python

JavaScript

QA automation

Job description

Gong is seeking a Solutions Experience Engineer to design, build, and scale world-class demo environments that showcase tangible business outcomes. You will own persona-based demos, sandbox management, and automated tooling to support GTM teams and partners.

You will collaborate with Product and Engineering, create technical collateral, and lead demo-focused initiatives, delivering demos at conferences and executive briefings. This role offers significant visibility across Gong.