Demand Planner

HBCU; Berkeley (CA); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Backroads is seeking a Demand Planner to ensure our trips align with guest demand, optimize capacity, and support growth. You will analyze booking trends, performance data, and market insights to identify opportunities and risks across the trip assortment.

You will partner with Trip Development, Marketing, Hotel Operations, and Analytics to shape strategic planning, adjust schedules, and recommend inventory changes that drive business outcomes.

Formación

• 3+ years of experience in planning, forecasting, business analytics, or related field.
• Advanced Excel skills and experience working with large datasets to identify trends.
• Strong analytical and problem-solving skills with ability to translate data into actionable insights.
• Excellent communication of complex information to cross-functional partners and executives.

Responsabilidades

• Analyze booking trends, performance data, and market insights to optimize trip offerings and capacity.
• Review trip performance and scheduling, and adjust inventory or departures based on demand and objectives.
• Participate in biannual planning, presenting proposals and aligning stakeholders and leadership.
• Serve as the primary Demand Planning resource for the team, guiding cross-functional partners on performance and capacity requests.
• Contribute to annual assortment planning by evaluating current and future offerings and shaping the two-to-three year portfolio.
• Collaborate with Trip Development to align offerings with guest demand and growth objectives.
• Work with Marketing to prioritize trips and segments for promotion based on demand trends.
• Monitor industry trends and competitor activity to identify opportunities for future planning strategies.
• Prepare ad hoc analyses, presentations, and recommendations for leadership and cross-functional teams.

Conocimientos

Forecasting

Advanced Excel

Data storytelling

Educación

Bachelor's degree

Herramientas

SQL

Descripción del empleo

Demand Planner

The Demand Planner plays a key role in ensuring Backroads offers the right trips, at the right times, with the right level of capacity to meet guest demand. As a member of the Demand Planning team and the greater Yield Organization, this role analyzes booking trends, performance data, and market insights to make recommendations that optimize trip offerings and support future growth.

This person will identify opportunities and risks, recommend schedule and capacity adjustments, and help shape future trip assortments. They will also partner closely with teams across Trip Development, Marketing, Hotel Operations, Business Analytics, Sales, and Yield to support strategic planning initiatives and ensure business decisions are backed by data.

What you’ll be doing

• Analyze booking trends, trip performance, and demand patterns to identify opportunities and risks across Backroads' trip assortment and support data-driven decision making.
• Conduct ongoing reviews of trip performance and departure schedules, making recommendations to add capacity, release inventory, modify departures, or cancel trips based on demand and business objectives.
• Play a key role in biannual planning meetings by identifying challenges, opportunities, and strategic initiatives, developing proposals and recommendations, and driving alignment among stakeholders and leadership.
• Serve as a primary Demand Planning resource through the team's service desk, providing timely guidance and recommendations to Trip Development and other cross-functional partners on trip performance, scheduling, inventory, and capacity-related requests.
• Play a central role in the annual assortment planning process, evaluating current and future offerings and helping define what the Backroads portfolio should look like over the next two to three years.
• Partner closely with Trip Development to align trip offerings with guest demand, identify capacity constraints, and develop solutions that support business growth.
• Collaborate with Marketing to prioritize trips, destinations, and product segments for promotion based on demand trends, booking performance, and business priorities.
• Monitor industry trends, competitor activity, and market demand to identify opportunities that can enhance Backroads' trip offerings and future planning strategies.
• Prepare ad hoc analyses, presentations, and recommendations for leadership and cross-functional stakeholders, as well as support ad hoc business inquiries and projects.

Qualifications & Requirements

• 3+ years of experience in planning, forecasting, business analytics, consulting, inventory management, or a related field.
• Bachelor's degree in Business, Economics, Statistics, Mathematics, or a related discipline.
• Advanced Excel skills and experience working with large datasets to identify trends and support decision-making.
• Strong analytical, quantitative, and problem-solving skills, with the ability to translate data into actionable business recommendations.
• Ability to communicate complex information clearly through presentations, reports, and discussions with cross-functional partners and C-Suite executives.
• Highly organized with strong project management and prioritization skills in a deadline-driven environment.
• Comfortable working across multiple systems and managing detailed information with a high level of accuracy.
• Ability to build strong working relationships and collaborate effectively with stakeholders at all levels of the organization.
• Self-motivated and able to balance independent work with cross-functional collaboration.
• Curiosity and a proactive mindset, with a willingness to learn new concepts and explore data to solve business challenges.

Work environment

On-Site, Berkeley, CA
4 days in-office, 1 day work from home (Wednesdays)

Company Description

At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences.Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.