Demand Management Associate

Carrier; Indiana (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Carrier is seeking a Demand Management Associate in Indiana, PA, to create and maintain demand, supply, and inventory plans. This role involves collaborating with key functional partners to ensure cohesive execution of business strategies.

The ideal candidate will have a Bachelor's degree, 2+ years of experience in planning, and strong analytical skills. Proficiency in Microsoft 365 and SAP is preferred. Join us at Carrier and contribute to optimizing customer service and business resources.

Qualifications

• 2+ years of experience in Planning.
• Understanding of forecast and replenishment theory.

Responsibilities

• Participate in the development of standardized processes in materials planning.
• Track appropriate metrics to drive results and improvements.
• Review and compare forecast data to customer orders.

Skills

Analytical skills

Communication skills

Problem-solving skills

Detail-oriented

Flexibility to work on multiple projects

Education

Bachelor's degree

Tools

Microsoft 365

SAP

Job description

Demand Management Associate

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

As a Demand Management Associate, you will create and maintain analytically driven demand, supply, and inventory plans; then work with key functional partners to reach consensus on those plans and ensure cohesive execution of the business.

Key Responsibilities

• Participates in the development of standardized processes within materials planning and SIOP in order to optimize the utilization of business resources and meet customer expectations for delivery.
• May be responsible for tracking appropriate metrics to drive results and continuous improvement.
• Participates in establishing clear and robust metrics to measure progress through process improvements for SIOP.
• Partner with Customer Service, Sales, and Supply Planning to ensure accurate customer demand is reflected.
• Review and compare forecast data to incoming customer orders.
• Ensure success of Customer Service Team by communicating any customer orders received outside of forecast / leadtime.
• Manage customer orders and inventory levels to ensure customer requirements are met.
• Customer order entry / change.
• Manage customer open order reports to reflect accurate demand.

Required Qualifications

• Bachelor’s degree
• 2+ years of experience in Planning

Preferred Qualifications

• Understanding of forecast and replenishment theory, solid written and verbal communication skills, strong analytical skills
• Solid knowledge and practical use of Forecasting and Inventory Planning tools
• Must possess excellent problem-solving skills, be detail oriented, and flexible to work on multiple projects simultaneously
• Proficiency in Microsoft 365, SAP preferred.