Demand Fulfillment Specialist

Qnity Electronics, Inc.; Circleville (OH); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Qnity Electronics, Inc.は需要充足スペシャリストを求めています。この役割は受注の優先順位付け、問題のエスカレーション、顧客充足の意思決定の中心になります。サプライチェーン、オペレーション、製造、カスタマーサービス、製品管理、商業チームの間の橋渡しを担い、需要が供給を超える際の優先順位決定とリスク対応をリードします。

オンサイトとリモートを組み合わせたハイブリッド勤務で、Circleville OHまたはWilmington DEの拠点での勤務が想定されます。現在居住地によって優先度が変動します。適切なサプライチェーン経験とERPスキルを活かし、顧客満足と在庫最適化を両立できる方を求めています。

Qualifications

• サプライチェーン系の学士号を持つこと

Responsibilities

• 顧客の未処理受注を監視・管理し、充足リスクを特定する
• 定められた方針・優先度・需要計画に従って受注を優先する
• 部門横断の議論を主導し、受注充足課題を解決
• リスクのある受注の解決戦略を作成（再スケジュール、代替品、部分出荷、約束修正）
• 顧客サービスと緊密に連携して正確な約束を提供
• 顧客の声を代弁しつつ、在庫・実務をバランス
• 製造・計画・オペレーション・製品管理・商業チームと協力して供給・充足問題を解決
• 制約下で顧客のセグメンテーションと配分戦略を実行
• 充足課題を分析し、根本原因をフィードバックしてプロセス改善
• ERP・計画システムで受注データの完全性と正確性を維持
• 組織全体の関係者へ意思決定・リスク・優先度を明確に伝達
• 新たなリスクを積極的に特定・エスカレーションして顧客約束へ影響前に対応

Skills

Supply chain planning

Demand fulfillment

Customer service

Inventory allocation

Data analysis

Excel

Cross-functional collaboration

Problem solving

Stakeholder management

Communication

Education

Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, Logistics, or related field

Tools

SAP

Oracle

JD Edwards

Job description

先端エレクトロニクスの世界で、次の飛躍 “Next Leap” を実現しませんか？

急速に変化するテクノロジーとコネクティビティの分野で、成功への原動力となる課題解決に挑戦しませんか？あなたの発想力、熱意、そして問題解決力で、エレクトロニクスのさらなる飛躍を形にしましょう。

Qnityは、先端エレクトロニクスやハイテク産業向けの材料・ソリューションを提供するグローバルリーダーです。しかし、私たちの強みは製品だけではありません。新しい可能性に挑戦し続け、常にチャレンジを楽しむ結束力のある仲間が集まっています。すべてのメンバーが、最先端技術の実現に貢献しています。

Qnityは、未来を見据えて挑戦する人、既成概念を打ち破る人、そして多様な視点を歓迎します。なぜなら、私たちは世界の進歩を加速させる重要な役割を担っているからです。Qnityで、あなたのキャリアをスタートさせる、または次のステージへ進めるチャンスを見つけてください。

Position Summary

Qnity is in search of a highly skilled Demand Fulfillment Specialist. This roleplays a pivotal role in ensuring we meet those commitments by serving as the central point for order prioritization, issue escalation, and customer fulfillment decisions.

This highly visible role sits at the intersection of Supply Chain, Operations, Manufacturing, Customer Service, Product Management, and Commercial teams. When customer demand exceeds supply, you will help determine priorities, manage fulfillment risks, and drive resolution strategies that balance customer needs with business objectives.

This is a hybrid position that consists of both onsite and remote work capabilities. The facility for onsite work will be Circleville OH facility or Wilmington DE facility. Candidates who currently reside within a commutable distance to either of those locations will be given priority.

Please note: Sponsorship is not available for this role now or in the futur e.

What You'll Do

• Monitor and manage the open customer order book to identify fulfillment risks and supply constraints.
• Prioritize customer orders in accordance with established policies, business priorities, and demand planning guidance.
• Lead cross-functional discussions to resolve order fulfillment challenges and customer escalations.
• Own resolution strategies for at-risk orders, including rescheduling, substitutions, partial shipments, or revised commitments.
• Partner closely with Customer Service to ensure accurate and timely customer commitments.
• Act as the voice of the customer while balancing operational realities, inventory availability, and business objectives.
• Coordinate with Manufacturing, Planning, Operations, Product Management, and Commercial teams to resolve supply and fulfillment issues.
• Execute customer segmentation and allocation strategies during constrained supply situations.
• Analyze fulfillment challenges and provide root-cause feedback to improve processes and reduce recurring issues.
• Maintain order integrity and data accuracy within ERP and planning systems.
• Communicate decisions, risks, and priorities clearly to stakeholders across the organization.
• Proactively identify emerging risks and elevate issues before they impact customer commitments.

What We Are Looking For

Required Qualifications

• Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, Logistics, or a related field; equivalent combination of education and experience may be considered.
• 3+ years of experience in supply chain planning, demand fulfillment, customer service, production planning, scheduling, order management, or a related function.
• Experience managing customer orders, fulfillment commitments, inventory allocation, or supply-demand balancing activities.
• Strong analytical and problem-solving skills with the ability to assess multiple variables and make sound business decisions.
• Demonstrated ability to manage competing priorities in a fast-paced, dynamic environment.
• Strong communication and stakeholder management skills with the ability to influence cross-functional teams.
• Experience working with ERP systems (SAP, Oracle, JD Edwards, or similar).
• Proficiency in Microsoft Excel, including data analysis, reporting, and forecasting.
• Ability to identify risks, elevate issues appropriately, and drive timely resolution.
• Strong attention to detail and commitment to data accuracy and process compliance.

Preferred Qualifications

• Experience in a manufacturing, chemical, semiconductor, advanced materials, or industrial environment.
• APICS/ASCM certifications (CPIM, CSCP) or other supply chain certifications.
• Experience supporting customer allocation and prioritization processes during constrained supply situations.
• Knowledge of demand planning, supply planning, S&OP, inventory management, and customer fulfillment processes.
• Experience working directly with commercial teams, product management, and customer service organizations.
• Familiarity with root-cause analysis and continuous improvement methodologies.
• Experience leading cross-functional discussions to resolve supply chain or customer fulfillment challenges.
• Knowledge of customer segmentation, allocation strategies, and service level management.
• Experience with supply chain analytics, reporting tools, and dashboard development.
• Demonstrated ability to make decisions under pressure while balancing customer needs and business objectives.

#LI-AP1

タレントコミュニティに参加して、情報を入手しましょう。 https://careers.qnityelectronics.com/jp/ja/jointalentcommunity

Qnityは雇用機会の均等を重視しています。応募者は、人種、肌の色、宗教、信条、性別、性的指向、ジェンダー アイデンティティ、婚姻状況、出身国、年齢、退役軍人のステータス、身体障害、またはその他の保護の対象となるクラスに関係なく選考されます。ポジションの検索または応募のために合理的配慮が必要な場合は、当社の Accessibility Page （アクセシビリティ ページ）にある連絡先情報をご確認ください http://www.qnityelectronics/accessibility.html

Qnityは包括的な給与および福利厚生のパッケージを提供しています。詳しくは、報酬と福利厚生のページをご確認ください https://careers.qnityelectronics.com/jp/ja/compensation-and-benefits-final

私たちは採用プロセスを向上させるために人工知能（AI）を使用しています。