Delivery & Warehouse Operations Lead

centricbusinesssystems; Rock Hill (SC); On-site; USD 40,000 - 54,000; Full time

Job summary

Centric Business Systems in Rock Hill, SC is seeking a Logistics Coordinator to manage delivery and warehouse operations, coordinating daily routes, communicating with customers, and ensuring timely fulfillment. The role collaborates with sales, order processing, field service, and warehouse teams to ensure smooth operations, optimize schedules, maintain inventory integrity, and support drivers.

Applicants should have strong organizational skills, clear communication, and experience with MS

Qualifications

• Effective organizational and multitasking abilities.
• Professional verbal and written communication skills.
• Ability to prioritize and adapt in a challenging environment.
• Strong customer service and critical thinking skills.
• Experience coordinating schedules, logistics, or dispatch operations preferred.
• Proficient in MS Office and ERP systems.

Responsibilities

• Create and coordinate multiple daily delivery routes that use resources efficiently.
• Contact customers via phone and email to arrange and confirm delivery appointments.
• Work with sales, order processing, field service, and warehouse to ensure smooth operations.
• Arrange and coordinate third-party delivery assistance as needed.
• Maintain accurate order statuses, scheduling updates, and customer notes within the ERP system.
• Provide ongoing communication and support to delivery drivers and field personnel.
• Monitor delivery schedules and resolve logistical or customer issues.
• Ensure customers receive timely updates regarding delivery timing and scheduling changes.
• Perform additional administrative and operational duties as assigned.
• Receive incoming inventory and assign orders as needed.
• Ensure inventory integrity through good practices and periodic counts.
• Communicate equipment status or concerns for all orders.
• Process sales orders and initiate the fulfillment process.
• Monitor Shop Build process to ensure orders are ready for their designated delivery date.
• Stage and verify all next day deliveries.
• Maintain neat and organized equipment / warehouse.
• Perform other tasks as needed and directed by management.

Skills

Organizational skills

Multitasking

Communication

Prioritization

Customer service

Scheduling

MS Office

ERP systems

Job description

Centric Business Systems in Rock Hill, SC is seeking a Logistics Coordinator to manage delivery and warehouse operations, coordinating daily routes, communicating with customers, and ensuring timely fulfillment. The role collaborates with sales, order processing, field service, and warehouse teams to ensure smooth operations, optimize schedules, maintain inventory integrity, and support drivers.

Applicants should have strong organizational skills, clear communication, and experience with MS