Delivery & Warehouse Associate: On-Time, Accurate

Cogent Analytics; Durham (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Cogent Analytics in Durham, NC is seeking a Driver/General Warehouse Associate to support daily warehouse and delivery operations, including receiving, inventory management, order fulfillment, loading, deliveries, pickups, and customer service.

This role requires strong attention to detail, dependability, and the ability to work both independently in the field and collaboratively in a warehouse. You will help maintain inventory accuracy, ensure order quality, and support on-time delivery.

Qualifications

• Strong attention to detail and commitment to accuracy.
• Ability to work independently and manage daily priorities.
• Experience in warehouse operations, inventory handling, order fulfillment, or delivery operations preferred.
• Ability to safely operate warehouse equipment and delivery vehicles, as required.

Responsibilities

• Pick full-pallet and carton-level customer orders accurately using pick tickets and established picking procedures.
• Verify correct SKUs and quantities before staging orders for shipment or delivery.
• Stage completed orders in designated outbound areas according to delivery and shipping schedules.
• Assist with receiving inbound shipments, including unloading trailers and containers.
• Put away received inventory into assigned warehouse locations and maintain clean, organized, and properly labeled storage areas.
• Verify products against packing slips and report shortages, damages, or discrepancies promptly.
• Assist with inventory transfers, consolidation, cycle counts, and maintaining accurate inventory locations.
• Complete assigned customer deliveries and pickups safely, professionally, and on schedule.
• Plan efficient delivery routes based on stop locations, delivery windows, traffic, and customer requirements.
• Meet customer delivery windows and communicate proactively regarding delays or scheduling concerns.
• Load and organize delivery vehicles efficiently based on route sequencing and customer requirements.
• Secure all loads to prevent shifting, tipping, damage, or loss during transportation.
• Complete pre-shift and pre-trip inspections of warehouse equipment and delivery vehicles.
• Operate forklifts, order pickers, and other warehouse equipment safely after receiving appropriate certification.
• Represent the company professionally during customer deliveries and pickups.
• Maintain clear and proactive communication with supervisors, dispatch, warehouse personnel, and customers.
• Ensure all delivery and warehouse documentation is completed accurately and on time.
• Support overall customer satisfaction through accurate orders, reliable deliveries, and professional service.

Skills

Attention to detail

Independent worker

Warehouse experience

Equipment operation

Communication skills

Safety conscious

Tools

Forklift certification

Job description

Cogent Analytics in Durham, NC is seeking a Driver/General Warehouse Associate to support daily warehouse and delivery operations, including receiving, inventory management, order fulfillment, loading, deliveries, pickups, and customer service.

This role requires strong attention to detail, dependability, and the ability to work both independently in the field and collaboratively in a warehouse. You will help maintain inventory accuracy, ensure order quality, and support on-time delivery.