Delivery Training Ops Lead (Last Mile)

Amazon Inc.; Logan Township (NJ); Vor Ort; USD 70.000 - 91.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Paid time off

RSUs

Parental leave

Zusammenfassung

Amazon.com Services LLC in Logan Township, New Jersey, is seeking a Delivery Training Area Manager to lead the iLMDA Driver Academy training efforts across multiple stations. You will manage a team of 6+ Delivery Trainers, partner with DSPs and stakeholders, and drive safety, quality and productivity metrics while delivering hands-on, data-driven training including outdoor activities.

Travel up to 75% is expected.

Qualifikationen

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Relevant experience in using data analytics to solve problems such as customer, partner or business performance issues.
• Ability to earn your non-CDL DOT Regulated Qualification (paid by Amazon)

Aufgaben

• Lead a team of 6+ Delivery Trainers (DTs) and provide mentorship, coaching, and development.
• Establish and maintain a driver training culture across the station and coordinate with DSPs/ORS/BCs.
• Monitor and improve performance metrics (DSP Scorecard, Training Capacity, Pipeline Management, OTR Quality).
• Drive continuous improvement in training processes using data-driven actions and strategic planning.
• Work in environments with outdoor training and variable conditions; lift up to 49 pounds and endure shifts up to 12 hours.
• Support flexible schedules, including weekends/holidays, with up to 75% travel to multiple sites.

Kenntnisse

Employee and performance management

Data analytics

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Amazon.com Services LLC in Logan Township, New Jersey, is seeking a Delivery Training Area Manager to lead the iLMDA Driver Academy training efforts across multiple stations. You will manage a team of 6+ Delivery Trainers, partner with DSPs and stakeholders, and drive safety, quality and productivity metrics while delivering hands-on, data-driven training including outdoor activities.

Travel up to 75% is expected.