Delivery Technician I

RiseMe; Morris Plains (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

RiseMe is seeking a delivery professional to transport, assemble, deliver, and retrieve durable medical equipment for patients. You will document accurately, maintain equipment and vehicles, and provide responsive service. After-hours coverage may be required.

Responsibilities include completing delivery records, supporting inventory, and ensuring compliant documentation while upholding safety and customer service standards.

Qualifications

• Must have a high school diploma or equivalent.

Responsibilities

• Complete and maintain service records, delivery documentation, and billing-related paperwork.
• Configure, test, assemble, and deliver medical equipment to patients.
• Support inventory by documenting patient equipment and supply orders.
• Maintain delivery activity logs and verify recipient identification as per policy.
• Safely load, secure, transport, and unload medical equipment and oxygen products.
• Keep delivery vehicles clean, organized, and operationally ready.
• Provide high level customer service, responsiveness, and professionalism.
• Participate in after-hours and on-call coverage as assigned.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Time management

Independent work

Safety awareness

Problem solving

Education

High School diploma or equivalent

Tools

GPS navigation

Electronic delivery docs

Job description

Responsible for safely transporting, assembling, delivering, and retrieving durable medical equipment and supplies for patients. Ensures accurate and timely documentation, maintains assigned equipment and delivery vehicles, and provides professional, responsive service. This position may also provide after-hours coverage and perform other duties as assigned.

Principal Accountabilities:

1. Completes and maintains service records, delivery documentation, and billing-related paperwork accurately and on time.
2. Configures, tests, assembles, and delivers new and used medical equipment to patients.
3. Supports inventory management by accurately documenting patient equipment, specialty items, and supply orders.
4. Maintains an accurate delivery activity log, including verifying and documenting recipient identification in accordance with policy and procedure.
5. Safely loads, secures, transports, delivers, retrieves, and offloads medical equipment and oxygen products.
6. Maintains assigned delivery vehicles in a clean, organized, safe, and operationally ready condition.
7. Ensures a high level of customer service, response quality, and professionalism.
8. Participates in required after-hours and on-call coverage when assigned.
9. Performs other related duties as assigned.

Qualifications

Required Qualifications:

• High school diploma or equivalent.
• Valid driver’s license with an acceptable driving record.
• Ability to safely operate a company delivery vehicle.
• Ability to safely lift, move, load, unload, assemble, and transport durable medical equipment and oxygen products, with appropriate equipment or assistance when required.
• Ability to accurately complete electronic and written delivery documentation.
• Strong communication, customer-service, organization, and time-management skills.
• Ability to work independently, follow assigned routes and safety procedures, and communicate delays or concerns promptly.
• Availability to work Tuesday through Saturday from 11:00 AM to 7:30 PM and participate in after-hours or on-call coverage when assigned.
• Ability to complete all required safety, equipment-handling, DOT, and department-specific training.

Preferred Qualifications:

• Previous delivery, warehouse, healthcare, durable medical equipment, or customer-service experience.
• Experience handling medical equipment or oxygen products.
• Familiarity with mobile devices, tablets, GPS navigation, and electronic documentation systems.