Delivery Technician, Columbus Region

Scientific Games; Columbus (OH); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Scientific Games in Ohio is seeking a Delivery Technician to transport and deliver lottery equipment to site locations in the Columbus region, and to complete on-site service calls as assigned. This role requires physical work and customer interaction for timely execution.

You will work with a team, perform vehicle management, and support installation and peripheral procedures while adhering to safety and regulatory requirements.

Qualifications

• Strong ability to troubleshoot computer software and hardware.
• Excellent verbal and written communication skills.
• Willingness to work weekends/holidays/evenings as needed.

Responsabilités

• Deliver and restock lottery equipment to site locations within the region.
• Perform vehicle management as per policy.
• Assist in installation, terminal removal, and peripheral procedures.
• Maintain and secure all tools, test equipment, terminals, parts and supplies.
• Respond to service calls and close issues as assigned.
• Understand and use Smart Services where applicable.
• Perform additional duties as assigned.

Connaissances

Software/hardware troubleshooting

Interpersonal communication

Customer service mindset

Self-starter / proactive

Time management

Availability to weekends/holidays/even

Overtime readiness

Physical fitness (lift 35+ lbs)

Driving a non-CDL delivery truck

Background check & drug test clearance

Formation

High School Diploma

Description du poste

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

Delivery Technician: The position will be responsible for the transport and delivery of all lottery equipment to the various site locations within the State of Ohio, for Columbus region. This position will also complete service

calls at a lottery retail location as assigned.

This position has no supervisory responsibilities.

Job Level Description

Accountable for all or significant portion of a function.

Qualifications

Job Duties

• Responsible for the delivery and removal/restocking of all lottery equipment to the site locations within the region.
• Performs vehicle management functions as set forth in the motor vehicle policy.
• Assists in functions including installation, terminal removal, communication and peripheral procedures.
• Responsible to maintain and secure all assigned tools, test equipment, terminals, parts and supplies prior to leaving site location.
• Ability to respond and close all service calls as assigned.
• Ability to understand and use Smart Services.
• Performs additional duties and responsibilities as assigned.

Required Skills/Qualifications:

• An understanding of, and experience with, troubleshooting computer software and hardware technologies.
• Excellent interpersonal, verbal, and written communications skills.
• Promptly respond to customer/leadership requests and feedback.
• Proven self-starter with motivation and ability.
• Organization and time management skills that enable effective multitasking.
• Ability to work weekends, holidays and evenings as needed.
• Available to work overtime as needed.
• Ability to lift, install and move large self-service equipment (regularly lift or move 35 pounds or more).
• High School Diploma or equivalency.
• Pass a background check, drug test, and have a clean driving record.
• Regular travel to customer locations for on-site work.
• Ability to drive a non-CDL delivery truck.
• Pass background check, DOT certification and drug test.

Education

Must have a high school diploma or equivalency.

Related Experience

• One year computer software/hardware troubleshooting experience preferred.
• Mechanical aptitude preferred
• 1 year or more experience driving a box truck preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games, LLC and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.