Delivery Technician

Hammer, Inc.; Coralville (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

NuCara Home Medical seeks a dependable Delivery Technician to pick up, deliver, set up and instruct customers in the Coralville, IA area. The role involves learning to operate medical equipment like home oxygen, hospital beds, and wheelchairs, while ensuring patient safety and privacy.

Responsibilities include delivering and setting up equipment, educating patients and caregivers, and supporting store operations. No nights or holidays and a competitive pay pace tied to experience.

Qualifications

• Delivery experience is preferred and expected.
• ],

Responsibilities

• Deliver Home Respiratory and Durables to patients.
• Educate patients and caregivers on proper use of equipment and troubleshoot.
• Coordinate with store team to ensure excellent customer service.
• Maintain patient confidentiality per HIPAA.
• Other duties as assigned by store manager.

Skills

Delivery experience

Home medical experience

Follow directions

Detail orientation

Strong interpersonal skills

Good organizational skills

Excellent navigational ability

Good driving record

Valid driver’s license

Reading and basic math

Customer service

Tools

Smartphone

iPad

Desktop computer

Job description

We are looking for a dependable full-time Delivery Technician to pick up, deliver, set up and instruction of home respiratory and durable medical equipment (DME) for our Coralville, IA location. NuCara Home Medical is Central Iowa's leading independent provider of Home Respiratory and Home Medical Equipment.

Competitive pay rate commensurate with experience. No nights, Sundays, or holidays, and some flexibility in scheduling. Benefits and 401k with a company match, employee discount, and other benefits available.

Responsibilities

• Responsible for Home Respiratory and Durable Medical Equipment deliveries, set up and instruction.
• You will learn how to operate a variety of medical equipment, including home oxygen, hospital beds, and wheelchairs, how to educate patients and their caregivers on their proper use and how to troubleshoot.
• Communicate well with the patient and caregivers as well as with the store team to be able to provide exceptional customer service.
• Assist with other tasks designated by the store manager.
• Maintain patient confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
• Performs other duties as assigned.

Qualifications and Skills

• Delivery experience preferred
• Home medical experience a plus
• Must be able to follow directions
• Be detail orientated
• Basic competencies using a smartphone, iPad and desktop computer.
• Ability to read, write, and perform basic mathematic calculations which would normally be acquired through secondary education, or through equivalent experience.
• Valid driver's license and automobile insurance in good standing
• Good driving record.
• Strong interpersonal skills
• Ability to effectively deal with the public
• Neat appearance
• Good organizational skills
• Excellent navigational ability, familiarity with Iowa City/Coralville area and surrounding communities is a plus.
• Ability to lift, position and maneuver heavy loads from 50 to 150 lbs.
• Frequent squatting, bending and twisting.

As an accredited company, NuCara Home Medical requires that candidates successfully pass all required preemployment screenings prior to starting employment. These include a criminal background check, OIG Exclusions List screening, drug screening, Physical Capacity Exam and Drivin Record Check.

Delivery Technicians are required to register with the state Board of Pharmacy for identification, tracking, and disciplinary action. Any person not currently registered with the Board as a pharmacy support person must obtain registration prior to commencing employment in the pharmacy. Registrations expire on the last day of the birth month of the registrant, every two years. No continuing education is required for registration renewal.