Delivery Team Lead

Placements24; Roanoke (VA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Career development

Coaching and mentoring

Job summary

Placements24 in South Africa seeks an experienced Delivery Team Lead to supervise a team of delivery drivers operating in and around East London. This hands-on leadership role blends people management with operational oversight to ensure safe, customer-focused service.

You will guide your team, manage daily routes, ensure schedules are met, maintain vehicles, and mentor drivers through regular coaching to foster a high-performance work environment.

Qualifications

• Previous supervisory or team lead experience in delivery or logistics.
• Strong leadership and people management abilities.
• Good understanding of local delivery routes and logistics.

Responsibilities

• Lead, train, and motivate a team of delivery drivers to achieve targets.
• Oversee daily delivery operations, including route planning and assignment.
• Monitor driver performance and provide feedback.
• Ensure adherence to delivery schedules and safety protocols.
• Manage vehicle assignments and maintenance readiness.
• Serve as point of contact for drivers requiring support.

Skills

Leadership

Team management

Communication

Conflict resolution

Route planning

Job description

About the Role

Our client is seeking an experienced and motivational Delivery Team Lead to supervise a team of delivery drivers operating in and around East London . This role requires a blend of leadership skills, operational oversight, and a commitment to ensuring efficient and customer-focused delivery services. You will be responsible for guiding your team, managing daily routes, ensuring adherence to delivery schedules, and maintaining high standards of safety and service quality. This is a hands‑on leadership position vital to the company's operational success in the Eastern Cape region, fostering a positive and productive work environment.

Key Responsibilities

• Lead, train, and motivate a team of delivery drivers to achieve performance targets.
• Oversee daily delivery operations, including route planning and assignment.
• Monitor driver performance, provide feedback, and address any issues or concerns.
• Ensure adherence to delivery schedules, safety protocols, and customer service standards.
• Manage vehicle assignments and ensure vehicles are maintained and ready for use.
• Act as a point of contact for drivers needing support or facing delivery challenges.

Requirements

• Previous experience in a supervisory or team lead role, preferably in delivery or logistics.
• Strong leadership and team management skills.
• Good understanding of local delivery routes and logistics.
• Excellent communication and interpersonal abilities.
• Ability to resolve conflicts and motivate team members effectively.

Benefits

• Competitive annual salary with potential performance incentives.
• Medical aid and retirement fund contributions.
• Opportunities for leadership development and career advancement.
• A supportive team environment with regular coaching.
• Be part of a well-established company with a strong presence in East London.