Delivery Standards Manager

Orion180; Melbourne (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid holidays

PTO

Job summary

Orion180 in Melbourne, Florida is looking for a Process Manager to define and maintain SDLC standards, create documentation for delivery processes, and ensure compliance with audit requirements. The ideal candidate will have at least 3 years of experience in process management and be skilled in both Agile frameworks and technical writing.

This role offers a dynamic work environment, competitive pay, and comprehensive benefits including medical, dental, vision, and 401k contributions.

Qualifications

• Minimum 3+ years in process management, PMO, delivery governance, or standards management roles.
• Strong experience documenting and maintaining SDLC processes and standards.
• Experience with Agile delivery frameworks and how process governance applies in Agile environments.
• Excellent documentation and technical writing skills.

Responsibilities

• Define and maintain software development lifecycle standards including the project delivery flow.
• Create and maintain SOPs, process guides, and reference documentation.
• Support ITGC evidence collection by ensuring process documentation meets audit requirements.
• Make sure all teams understand and follow the defined standards.

Skills

Process Management

Documentation

Agile Delivery Frameworks

Attention to Detail

Education

Bachelor's degree in business, Information Systems, or related field

Tools

Azure DevOps

Planview

Job description

What You’ll Do

• SDLC Standards: Define and maintain the software development lifecycle standards including the 9-stage project delivery flow, stage gate criteria, Definition of Ready, and Definition of Done.
• Process Documentation: Create and maintain SOPs, process guides, and reference documentation for all delivery processes. Ensure documentation is current, accessible, and usable by both internal and partner teams.
• Tooling Governance: Define the rules for how workflows between Planview and Azure DevOps - naming conventions, required fields, status mappings, and traceability requirements. Work with governance team members who maintain day-to-day execution.
• Compliance Support: Support ITGC evidence collection by ensuring process documentation meets audit requirements. Maintain change management and access control documentation.
• Training & Adoption: Make sure all teams understand and follow the defined standards. Create training materials, conduct onboarding sessions for new team members, and address process questions.
• Continuous Improvement: Analyze retrospective findings, delivery metrics, and process feedback to identify improvement opportunities. Propose and implement process changes through the Director of Delivery Governance.
• Template Management: Maintain templates for user stories, architecture decision records, release checklists, and other standard artifacts.

What We’re Looking For

• Bachelor's degree in business, Information Systems, or related field.
• Must be authorized to work in the United States without sponsorship (U.S. Citizen or Green Card holder).

Experience

• Minimum 3+ years in process management, PMO, delivery governance, or standards management roles.
• Strong experience documenting and maintaining SDLC processes and standards.
• Experience with Agile delivery frameworks and how process governance applies in Agile environments.
• Familiarity with ITGC controls, SOC 2 compliance, and audit evidence requirements.
• Excellent documentation and technical writing skills.
• Experience with Azure DevOps, Planview, or similar project management tools.
• Strong attention to detail and ability to drive consistency across multiple teams.
• Insurance or financial services industry experience is a plus.
• Demonstrated player/coach leadership style — you set the strategy and roll up your sleeves to execute.

What’s In It For You

• Dynamic Environment: On-site role with a fast-paced and collaborative team culture.
• Compensation: Competitive base pay and performance bonuses.
• Career Growth: Mentorship, growth tracks, and professional development.
• Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more.

Physical Demands

While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (up to 25 lbs); and using standard office equipment such as computers, printers, and phones. Occasionally, the employee may need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office-type objects.

Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email [e-mail] to request assistance.