Delivery Specialist - Bilingual Parts & Customer Service

O'Reilly Auto Parts; Madisonville (KY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Stock Purchase Plan

Medical, Dental, Vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers, ensuring safety and efficiency. You will process deliveries with handheld devices, collect signatures, and manage vehicle inspections.

The role includes handling COD payments, returns, maintaining secure equipment, and occasionally assisting customers at the register or merchandising tasks. Bilingual candidates encouraged; strong emphasis on safety and customer service.

Qualifications

• Must possess a legally required state driver's license and meet company driving eligibility requirements.
• Driving record must meet the company’s 14/18-point record system.
• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries and capture customer signatures.
• Keep vehicles clean, maintained, and perform daily vehicle inspections.
• Secure vehicles, keys, fuel cards, devices, and monies collected.
• Pickup customer returns and fill out driver return slips.
• Communicate customer problems or special needs to store management.
• Report vehicle maintenance needs, accidents, or damage to the store manager.
• Clock in/out according to policy.
• Assist with customer service, cashier duties, stocking, merchandising as needed.
• All other duties as assigned.

Skills

Alphanumeric matching

Interpersonal skills

Adaptability

Valid driver's license

Safe driving record

Bilingual (Spanish) desired

Job description

O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers, ensuring safety and efficiency. You will process deliveries with handheld devices, collect signatures, and manage vehicle inspections.

The role includes handling COD payments, returns, maintaining secure equipment, and occasionally assisting customers at the register or merchandising tasks. Bilingual candidates encouraged; strong emphasis on safety and customer service.