Delivery Specialist — Auto Parts & Customer Service

O'Reilly Auto Parts; Belvidere (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical, dental, vision insurance

Job summary

O’Reilly Auto Parts is hiring a Delivery Specialist to operate company vehicles, deliver parts to customers, and manage returns. You will use hand-held devices to process deliveries, collect signatures, and log mileage, while keeping vehicles secure and maintained.

Bilingual candidates are encouraged to apply. Join a team that values safety, reliability, and customer service with opportunities for growth and benefits including health insurance and a 401(k).

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Adapt quickly and effectively to changing delivery situations.
• Driving record must meet the company’s 14/18-point record system.
• Must possess a legally required state driver’s license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Maintain cleaning, upkeep, and inspections of vehicles prior to operation.
• Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, e.g., new, warranty, cores, and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of the day’s business.
• Clock in/out according to company policy.
• Perform additional duties as assigned, including customer service, sweeping, general stocking, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• Occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates.
• Perform all other duties as assigned.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Clean driving record

Valid driver’s license

Tools

Hand-held devices

Job description

O’Reilly Auto Parts is hiring a Delivery Specialist to operate company vehicles, deliver parts to customers, and manage returns. You will use hand-held devices to process deliveries, collect signatures, and log mileage, while keeping vehicles secure and maintained.

Bilingual candidates are encouraged to apply. Join a team that values safety, reliability, and customer service with opportunities for growth and benefits including health insurance and a 401(k).