Delivery Specialist

O'Reilly Auto Parts; Smyrna (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Delivery Specialist to ensure timely and safe delivery of automotive parts to professional customers. This role involves operating company vehicles, managing deliveries with handheld devices, and providing excellent customer service. Ideal candidates will possess strong communication skills and the ability to adapt to changing situations. Join a company that values growth opportunities and offers a comprehensive benefits package, including insurance and educational assistance. If you are passionate about customer service and logistics, this is the perfect opportunity for you.

Benefits

Growth opportunities

Comprehensive benefits package

Insurance

Retirement plans

Educational assistance

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to adapt to changing delivery situations is required.

Responsibilities

• Operate company vehicles for safe delivery of parts to customers.
• Perform vehicle inspections and maintain cleanliness of delivery vehicles.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Driving record compliance

Valid state driver's license

Job description

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The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Bilingual candidates encouraged to apply.

Essential Job Functions

1. Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
2. Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
3. Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
4. Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
5. Pick up customer returns, such as new, warranty, cores, etc., and fill out driver return slip.
6. Communicate any problems or special needs from customers to store management.
7. Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
8. Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
9. Clock in/out according to company policy.
10. Perform other duties such as customer service, sweeping, stocking, merchandising, errands, core returns, stock checks, etc.
11. Assist customers, serve as a cashier, and help with merchandising when needed.
12. Perform all other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required:

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet company standards (14/18-point record system).
• Possess a valid state driver's license and meet driving eligibility requirements.

Desired:

• Familiarity with automotive parts.
• Ability to operate light store equipment.
• Fluency in multiple languages, especially Spanish.

O’Reilly Auto Parts offers growth opportunities, a strong promote-from-within culture, and a comprehensive benefits package including wages, insurance, retirement plans, and educational assistance.

O’Reilly Auto Parts is an equal opportunity employer. Qualified individuals with disabilities may request reasonable accommodations by contacting [e-mail] or calling 417-862-2674, ext. 68901.