CUSTOMER DELIVERY SPECIALIST-WILM

Pepsi Bottling Ventures LLC; Wilmington (DE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Customer Delivery Specialist to join their dynamic team. This role involves safely operating delivery vehicles, providing exceptional customer service, and ensuring products are delivered efficiently to various accounts. The ideal candidate will have a strong focus on customer satisfaction, excellent communication skills, and the ability to perform physical labor. With a commitment to innovation and community, this company offers a unique opportunity to contribute to a growing beverage distribution network. Join a team that values integrity, teamwork, and accountability while delivering beloved beverages to customers.

Benefits

Paid Time Off

401(k) with Company Match

Medical Insurance

Dental Insurance

Vision Insurance

Company-Paid Life Insurance

Wellness Program

Education Assistance

Legal Service Plan Option

Adoption Assistance

Qualifications

• Must have Class A CDL and one year of route sales experience preferred.
• Ability to perform basic financial calculations and heavy physical labor.

Responsibilities

• Safely operates delivery vehicle and delivers products to customers.
• Conducts pre-post-trip inspections and reports issues to Fleet department.
• Establishes positive relationships with store contacts and ensures accurate invoice settlements.

Skills

Customer Service

Communication Skills

Organizational Skills

Problem Solving

Education

High School Diploma or GED

Tools

Delivery Vehicle

Job description

CUSTOMER DELIVERY SPECIALIST-WILM page is loaded

CUSTOMER DELIVERY SPECIALIST-WILM

Apply locations Wilmington, NC time type Full time posted on Posted 2 Days Ago job requisition id R-2025-791

Unbottle YOUR Potential at Pepsi Bottling Ventures!

At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation’s largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

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Job Description

Pepsi Bottling Venturesis seeking aCustomer Delivery Specialist to join our team!

Who We Are

We are jointly owned by Suntory and PepsiCo. Suntory is a family-owned business founded in Japan more than 125 years ago that is known globally for their beverages and innovative spirit. PepsiCo has a 125-year plus legacy as a global leader in convenient foods and beverages. We represent Suntory’s non-alcoholic beverage industry in the United States and have an 80-year plus legacy of providing PepsiCo products to the Carolinas and beyond.

What We Do

We make, sell, and distribute PepsiCo and other beverages. We do business in five states and sell PepsiCo beverages to most of the market in our geographic regions. We also develop our own line of beverages, producing and distributing a growing product line nationally.

What Makes Us Unique

We bring you the beverages you love. We bring PepsiCo’s beloved beverages and more to you and our customers. As a part of Suntory, we believe in dreaming big and boldly pursuing our dreams, growing for good, and giving back to society. We innovate to create new beverages, like our Nature’s Twist refreshing lemonade line, and we continuously expand our beverage portfolio to bring you and our customers joy.

What We Look for in Team Members

We integrity, teamwork, accountability, adaptability, and communication in all we do and expect from all team members.

We’d love to receive your application and talk with you about your interest in the position if the overview below describes you.

Customer Delivery Specialist Role Overview

Safely operates PBV delivery vehicle and equipment in order to deliver product to customers in our small format distribution channel. PBV Delivery Specialists are primarily responsible for providing world class service to our customers. The Delivery Specialist will service the accounts along a designated route efficiently and effectively by delivering, unloading, and merchandising product in customer accounts according to PBV and customer standards, adhering to all company, state and federal safety and driving regulations.

Day-to-Day Responsibilities

• Conducts pre-post-trip inspection on truck according to DOT and promptly reports problems to the Fleet department.
• Safely drives and maneuvers a truck having a gross vehicle weight of under or over 26,000 pounds.
• Services all scheduled customers by the end of shift according to PBV and customer standards.
• Delivers product to store.
• Executes delivery on all promotions.
• Unloads, merchandises and rotates product in all accounts to PBV and customer standards (e.g., filling shelves and coolers, building and stocking displays, making products look attractive on shelves, rotating products, refilling out of stocks, removing out of date products, removing/returning shells, etc.)
• Establishes positive working relationships with primary contact at each account.
• Obtains required signatures, store stamps, or otherwise meets other requirements in order to ensure accurate settlement of all invoices at the end of the day.
• Communicates issues to appropriate store personnel and management.
• Follows all DOT and FMCSA regulations,.
• Follows company rules and regulations.
• Other duties as assigned.

Required Qualifications - MUST HAVE CDLs

• High school diploma or GED required.
• Class A CDL required.
• One (1) year experience in route sales preferred.
• Must be able to pass a DOT physical prior to first day of employment. (Must be able to obtain a CDL permit by the 15th business day and 45 business days from their date of hire in which to obtain the license, if CDL is not currently held.)
• Must be able to perform basic financial calculations, such as addition, subtraction, multiplication, and division.
• Must have regular, reliable, and predictable attendance.
• Must have a strong focus on customer satisfaction.
• Must have good written and oral communication skills.
• Must have good organizational and decision-making skills.
• Must have good prioritization ability.
• Must be able to perform heavy physical labor for extended periods of time.
• Must have corrected vision and hearing to normal range.
• Must be detail-oriented.
• Must be able to successfully complete PBV driving test and meet driving standards.
• Must be able to work hours necessary to complete assigned tasks.

Compensation and Benefits

• As part of your total compensation package, you will also receive the following benefits:
  • Paid time off, including holidays, vacation days, personal days, parental leave, and bereavement leave
  • 401(k) with a company match
  • Medical, prescription, dental, and vision insurance options, as well as supplemental health plan options, including accident, critical illness, and hospitalization
  • Saving and spending accounts
  • Company-paid telemedicine services
  • Free counseling and information services
  • Wellness program
  • Company-paid life insurance
  • Company-paid disability coverage
  • Adoption assistance
  • Education assistance
  • Legal service plan option
  • Pay advance option

Unfortunately, we will be unable to offer visa sponsorships to candidates.

EOE M/F/D/V

Pepsi Bottling Ventures is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-800-662-8792 or via e-mail at [e-mail]

Who We Are

We are jointly owned by Suntory and PepsiCo. Suntory is a family-owned business founded in Japan more than 125 years ago that is known globally for their beverages and innovative spirit. PepsiCo has a 125-year plus legacy as a global leader in convenient foods and beverages. We represent Suntory’s non-alcoholic beverage industry in the United States and have an 80-year plus legacy of providing PepsiCo products to the Carolinas and beyond.

What We Do

We make, sell, and distribute PepsiCo and more beverages. We have the exclusive rights to make, sell, and distribute directly to stores in our territory the world-renowned PepsiCo and Keurig Dr. Pepper beverages. These exclusive rights make up the vast majority of our business and cover certain counties across five states.

We also create our own beverages, producing and distributing them to our customers’ warehouses nationally. And we make, sell, and distribute to our customers’ warehouses a growing portfolio of beverages nationally. These beverages make up a small, but growing part of our business.

What Makes Us Unique

We bring you the beverages you love. We bring PepsiCo’s and Keurig Dr. Pepper’s beloved beverages and more to you and our customers. As a part of Suntory, we believe in dreaming big and boldly pursuing our dreams, growing for good, and giving back to society. We innovate to create new beverages, like our Nature’s Twist refreshing lemonade line, and we continuously expand our beverage portfolio to bring you and our customers joy.

What We Look for in Team Members

We value integrity, teamwork, accountability, creativity, and communication in all we do and expect the same from all team members.