Delivery Specialist

O'Reilly Auto Parts; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in automotive parts is seeking a Delivery Specialist to ensure safe and efficient delivery of products to customers. The role involves operating delivery vehicles, maintaining vehicle security, and providing excellent customer service. Candidates should have strong communication skills and a valid driver's license. O'Reilly Auto Parts offers growth opportunities and a comprehensive benefits package.

Benefits

Growth opportunities

Comprehensive benefits package

Qualifications

• Must possess a valid state driver's license and meet driving eligibility requirements.
• Strong interpersonal communication skills are essential.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely.
• Use delivery devices for processing deliveries and capturing signatures.
• Perform customer service duties and assist with merchandising as needed.

Skills

Interpersonal communication

Adaptability

Alphanumeric matching

Education

Valid state driver's license

Job description

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The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Essential Job Functions

1. Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
2. Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
3. Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
4. Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
5. Pick up customer returns, such as new, warranty, cores, etc., and fill out driver return slip.
6. Communicate any problems or special needs from customers to store management.
7. Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
8. Ensure fuel tank is filled and lock and secure vehicle at end of day.
9. Clock in/out according to company policy.
10. Perform other duties like customer service, stocking, merchandising, running errands, handling core returns, and checking in stock orders.
11. Assist customers, serve as a cashier, or help with merchandising when needed.

Skills/Education/Knowledge/Experience/Abilities

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Adapt quickly and effectively to changing delivery situations.
• Driving record must meet company standards (14/18-point record system).
• Possess a valid state driver's license and meet driving eligibility requirements.

Desired

• Familiarity with automotive parts.
• Ability to operate light store equipment.
• Fluency in multiple languages, especially Spanish.

O’Reilly Auto Parts offers growth opportunities, a strong promote-from-within philosophy, and a comprehensive benefits package.