Delivery Specialist

O'Reilly Auto Parts; Center Line (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Delivery Specialist to join their team. This role involves operating company vehicles to deliver automotive parts to professional customers while ensuring safety and efficiency. The ideal candidate will possess strong communication skills and a valid driver's license, adapting quickly to various delivery situations. With opportunities for growth and a comprehensive benefits package, this position offers a chance to be part of a dynamic and supportive work environment. If you're passionate about customer service and logistics, this role is perfect for you.

Benefits

Growth Opportunities

Comprehensive Benefits Package

Qualifications

• Must possess a valid driver's license and meet driving eligibility requirements.
• Strong communication skills and ability to adapt to changing delivery situations.

Responsibilities

• Operate vehicles to deliver parts and products to customers safely.
• Maintain and inspect delivery vehicles, ensuring cleanliness and security.

Skills

Interpersonal Communication

Alphanumeric Matching

Adaptability to Changing Situations

Education

Valid State Driver's License

Tools

Delivery Fleet Management Devices

Job description

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The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Essential Job Functions

1. Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
2. Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
3. Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
4. Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
5. Pick up customer returns, such as new, warranty, cores, etc., and fill out driver return slip.
6. Communicate any problems or special needs from customers to store management.
7. Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
8. Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
9. Clock in/out according to company policy.
10. Perform other duties as assigned, including customer service, sweeping, stocking, merchandising, running errands, handling core returns, checking in stock orders, etc.
11. Occasionally assist customers, serve as a cashier, and help with merchandising tasks when needed.

Skills/Education/Knowledge/Experience/Abilities

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet company standards (14/18-point record system).
• Must possess a valid state driver's license and meet driving eligibility requirements.

Desired Qualifications

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages, especially Spanish.

O’Reilly Auto Parts offers growth opportunities and a comprehensive benefits package.