Delivery Solutions Architect - Startups & Emerging Enterprise Remote - California; Remote - Col[...]

Databricks Inc.; Washington (IL); Remote; USD 180,000 - 247,500; Full time

Job summary

Databricks is seeking a Delivery Solutions Architect to accelerate adoption of the Databricks Data Intelligence Platform for Startup and Emerging Enterprise customers. You will collaborate with sales and field engineering teams to drive onboarding, production readiness, and healthy usage of workloads across large, complex orgs.

You will lead technical strategy, engage with customers, and partner with Product and Engineering to shape innovations, while traveling up to 30% as needed to support

Qualifications

• 5+ years of experience accountable for technical project / program delivery in Data and AI.
• Programming experience in Python, SQL or Scala.
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
• Understanding of solution architecture for distributed data systems.
• Understanding of how to attribute business value and outcomes to specific project deliverable.
• Technical program or project management, including accountability for accounts, stakeholders, and resources.
• Experience resolving complex, high-stakes escalations with senior customer executives.
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs/projects.
• Track record of overachievement against quota, goals, or similar objective targets.
• Can travel up to 30% when needed.

Responsibilities

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go‑live, and healthy consumption of the workloads the customer has chosen to run on Databricks
• Be the first contact for any technical issues or questions related to production/go‑live status of agreed‑upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations
• Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalating to subject matter experts when work falls beyond your scope or expertise
• Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades
• Develop an execution plan spanning all customer‑facing technical roles and teams across the following work streams: Main use cases moving from ‘win’ to production; Product adoption; Organic needs for current investment; Executive and operational governance
• Provide internal and external updates to your Technical GM — KPI reporting on usage and customer health, covering investment status, key risks, product adoption, and use case progression

Skills

Python

SQL

Scala

Pre-sales

Solution architecture

Data & AI

Project management

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent

Job description

Delivery Solutions Architect - Startups & Emerging Enterprise

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform with Startup and Emerging Enterprise customers, and help ensure customer success by maximizing the value they get out of our platform and their return on investment.

Responsibilities

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go‑live, and healthy consumption of the workloads the customer has chosen to run on Databricks
• Be the first contact for any technical issues or questions related to production/go‑live status of agreed‑upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations
• Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalating to subject matter experts when work falls beyond your scope or expertise
• Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades
• Develop an execution plan spanning all customer‑facing technical roles and teams across the following work streams:
  • Main use cases moving from ‘win’ to production
  • Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
  • Organic needs for current investment (e.g., cloud cost control, tuning & optimization)
  • Executive and operational governance
• Provide internal and external updates to your Technical GM — KPI reporting on usage and customer health, covering investment status, key risks, product adoption, and use case progression

What we look for

• 5+ years of experience accountable for technical project / program delivery in Data and AI, with the ability to contribute to technical debate and design choices alongside customers
• Programming experience in Python, SQL or Scala
• Experience in a customer‑facing pre‑sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture for distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverable
• Technical program or project management, including accountability for accounts, stakeholders, and resources
• Experience resolving complex, high‑stakes escalations with senior customer executives
• Experience conducting open‑ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
• Can travel up to 30% when needed

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non‑commissionable roles or on‑target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job‑related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed below. For more information regarding which range your location is in visit our page here.

Local Pay Range

$180,000 — $247,500 USD

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other protected characteristics.

Compliance

If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.