Delivery Solutions Architect - Startups & Emerging Enterprise

Databricks Inc.; Massachusetts; Hybrid; USD 180,000 - 248,000; Full time

Job summary

Databricks is seeking a Delivery Solutions Architect (DSA) to drive adoption and value for Startup and Emerging Enterprise customers. You will lead post-sale technical engagements, orchestrate cross-functional teams, and build executive relationships to accelerate platform usage and ROI.

You will work across enablement, product adoption, and strategic governance, reporting to a DSA Manager within Field Engineering. Travel up to 30% and a hybrid work model are typical for this role.

Qualifications

• 5+ years of experience delivering technical projects in Data/AI.
• Proficient in Python, SQL or Scala programming.
• Experience in a customer-facing pre-sales, technical architecture, or customer success role.
• Understanding of distributed data systems and data platforms.
• Ability to attribute business value and outcomes to project deliverables.
• Technical program or project management with accountable governance.
• Experience resolving high-stakes escalations with senior executives.
• Experience conducting discovery workshops and creating strategic roadmaps.

Responsibilities

• Lead post-technical-win account strategy and execution for strategic Databricks use cases.
• Serve as the post-sale technical lead across all Databricks products.
• Coordinate with sales, field engineering, and services teams to drive adoption and value realization.
• Develop execution plans spanning customer-facing technical roles and work streams.
• Provide KPI updates and governance on usage, health, and investments.

Skills

Python

SQL

Scala

Customer-facing

Solution architecture

Technical program management

Escalation management

Discovery workshops

Quota/target achievement

Education

Bachelor's degree in CS/IS/Engineering

Job description

• Enablement / user growth plan

At Databricks, we are on a mission to empower our customers to solve the world’s toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform with Startup and Emerging Enterprise customers. You will also help ensure customer success by helping our most complex customers maximize the value they get out of our platform and their return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases by leading your customers’ stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. It is technical in the sense that you will serve as the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels within an organization. You will report directly to a DSA Manager within the Field Engineering organization.

The Impact You Will Have

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go-live, and healthy consumption of the workloads the customer has chosen to run on Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations
• Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and elevate to subject matter experts when work falls beyond your scope or expertise
• Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades
• Develop an execution plan spanning all customer-facing technical roles and teams across the following work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates to your Technical GM — KPI reporting on usage and customer health, covering investment status, key risks, product adoption, and use case progression

What We Look For

• 5+ years of experience accountable for technical project / program delivery in Data and AI, with the ability to contribute to technical debate and design choices alongside customers
• Programming experience in Python, SQL or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture for distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverable
• Technical program or project management, including accountability for accounts, stakeholders, and resources
• Experience resolving complex, high-stakes escalations with senior customer executives
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
• Can travel up to 30% when needed

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range

$180,000—$247,500 USD

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide— including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500— rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.