Delivery Solutions Architect - High-Tech & Manufacturing

Databricks; West (TX); Hybrid; USD 180,000 - 247,500; Full time

Benefits offered by this job

Comprehensive benefits

Annual performance bonus

Equity options

Job summary

Databricks seeks a Delivery Solutions Architect to empower customers to solve complex data problems using the Databricks platform. You will collaborate with sales and engineering teams and ensure customer success through technical guidance.

The ideal candidate should have at least 5 years of experience in technical project delivery, with a strong background in programming and customer-facing roles. This position is based in Texas with a competitive salary range of $180,000—$247,500.

Qualifications

• 5+ years of experience in technical project delivery within Data and AI.
• Programming experience in Python, SQL, or Scala.
• Experience in pre-sales, technical architecture, customer success, or consulting.

Responsibilities

• Collaborate with sales and field engineering teams.
• Lead technical account strategy for strategic accounts.
• Provide updates on customer health and KPI reporting.

Skills

Technical project delivery

Programming in Python

Experience in customer-facing roles

Understanding of distributed data systems

Stakeholder management

Education

Bachelor’s degree in Computer Science

Job description

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment.

Impact You Will Have

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go‑live, and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production/go‑live status of agreed‑upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert‑level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer‑facing technical roles and teams to cover the following work streams:
  • Main use cases moving from ‘win’ to production
  • Enablement/user growth plan
  • Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
  • Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
  • Executive and operational governance
• Provide internal and external updates – KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression – to your Technical GM

What We Look For

• 5+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI, and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL, or Scala
• Experience in a customer‑facing pre‑sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder, and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open‑ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing the delivery of complex programs/projects
• Track record of overachievement against quota, goals, or similar objective targets
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Ability to travel up to 30% when needed

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non‑commissionable roles or on‑target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job‑related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range: $180,000—$247,500 USD

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.

Compliance

If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.