Delivery & Setup Specialist — Customer Experience

Ricoh; Northborough (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Ricoh is seeking a Delivery & Set Up Driver in Massachusetts. You will play a key role in assuring safe, on-time deliveries and installations of office equipment while delivering a positive customer experience.

The role requires a valid CDL/driver’s license, a clean driving record, and basic networking/installation training to support seamless handoffs to customers. A competitive hourly wage and sign-on bonus are offered.

Qualifications

• High school diploma or equivalent required.
• Safe driving record with at least two years of medium-duty truck experience.
• On-the-job training in networking and installation.
• Valid driver’s license and eligibility to drive commercial vehicles per FMCSR.

Responsibilities

• Safely deliver equipment to the designated location, adhering to DOT regulations.
• Perform pre- and post-trip vehicle checks for safety and cleanliness; optimize pickup and delivery costs.
• Provide basic training and networking installation for customers.
• Collaborate with field technicians and dispatch to ensure smooth operations and timely problem resolution.
• Complete delivery paperwork and obtain customer signatures; maintain thorough records.

Skills

Safe driving

Networking basics

Installation basics

GPS/map reading

Education

High school diploma or equivalent

Tools

FMCSR compliance

Job description

Ricoh is seeking a Delivery & Set Up Driver in Massachusetts. You will play a key role in assuring safe, on-time deliveries and installations of office equipment while delivering a positive customer experience.

The role requires a valid CDL/driver’s license, a clean driving record, and basic networking/installation training to support seamless handoffs to customers. A competitive hourly wage and sign-on bonus are offered.