Delivery & Setup Driver - Customer Experience

Ricoh Americas Holdings; Kent (WA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical & dental insurance

401K retirement plan

Tuition assistance

Paid vacation & holidays

Job summary

Ricoh Americas Holdings in Kent, WA seeks a Delivery & Set Up Driver to ensure safe relocation and delivery of office equipment, delivering a superior customer experience. You will handle installations and basic networking tasks, contributing to smooth transitions for customers and supporting a high-performance service culture.

The role emphasizes safety, attention to detail, and coordination with dispatch and field techs, while maintaining thorough records and complying with regulations.

Qualifications

• High school diploma or equivalent education.
• Safe driving record with a minimum of two years of medium-duty truck driving experience.
• On-the-job technical training in networking and installation.
• Valid driver's license, along with eligibility to drive commercial vehicles according to FMCSR regulations.

Responsibilities

• Safely deliver equipment to the designated location, maintaining adherence to DOT regulations.
• Conduct pre- and post-trip reviews to ensure vehicle safety and cleanliness, while minimizing costs through efficient pick-up and delivery practices.
• Provide basic training and networking installations, fostering a seamless transition for our customers.
• Collaborate with other team members, such as field technicians and dispatch, to ensure smooth operations and timely resolution of issues.
• Ensure all paperwork, including delivery documentation and customer signatures, is accurately completed and processed in a timely manner, maintaining thorough records of transactions.

Skills

Safe driving

Attention to detail

Customer service

Education

High School Diploma or equivalent

Tools

GPS navigation

Warehouse equipment cert

Job description

Ricoh Americas Holdings in Kent, WA seeks a Delivery & Set Up Driver to ensure safe relocation and delivery of office equipment, delivering a superior customer experience. You will handle installations and basic networking tasks, contributing to smooth transitions for customers and supporting a high-performance service culture.

The role emphasizes safety, attention to detail, and coordination with dispatch and field techs, while maintaining thorough records and complying with regulations.