Delivery & Receiving Specialist

Aaron's; Hurst (TX); On-site; USD 39,000; Full time

Job summary

Join a forward-thinking company as a Delivery & Receiving Specialist, where you will play a crucial role in ensuring exceptional customer experiences. This position emphasizes the importance of inventory management, effective communication, and teamwork to meet customer needs. With a focus on personal connections and a supportive environment, you will have the opportunity to thrive in your career while making a positive impact on the lives of others. If you are looking for a role that combines responsibility with the chance to grow and succeed, this is the perfect opportunity for you.

Benefits

Sundays Off

Employee Assistance Program

Employee Purchase Program with Discounts

401(k) Plan with Contribution Matching

Paid Time Off

Life and Disability Insurance

Medical, Dental, and Vision Insurance

Paid Paternal Leave

Stock Purchase Plans

Pay on Demand

Qualifications

• 3 years of shipping and receiving or related logistics experience preferred.
• Ability to lift up to 50 lbs without help and up to 300 lbs with assistance.

Responsibilities

• Ensure efficient delivery and receiving of merchandise.
• Conduct customer courtesy calls prior to delivery.
• Maintain high levels of accuracy in inventory management.

Skills

Organizational Skills

Communication Skills

Multi-tasking

Adaptability

Customer Service

Education

High School Diploma or Equivalent

Job description

C0596 - Rufe Snow, 1315 West Pipeline Road, Hurst, Texas, United States of America Req #45803

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Average Annual Total Compensation $38,285**

This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.

Aaron’s Delivery & Receiving Specialist serve as ambassadors of Aaron’s with a goal of delivering exceptional customer experience and positively influencing day-to-day operations. The Delivery & Receiving Specialist is responsible for the inventory management of the store, including product placement, loading product for deliveries, and receiving product in from vendors or as customer returns. The Delivery & Receiving Specialist will also be responsible for maintaining high levels of accuracy in day-to-day operations as well as developing the product technician team to ensure the store is exceeding customers’ expectations. The Delivery & Receiving Specialist will also assist in merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating products. This team member may occasionally review lease agreements with the customer during delivery. During all duties, the Delivery & Receiving Specialist will serve as an ambassador of Aaron’s with a goal of delivering an exceptional customer experience.

Skills for Success

Delivery & Receiving Specialist can connect and relate well to people, demonstrate excellent adaptability and a can-do attitude, listen attentively and communicate successfully to navigate through coaching others. Strong multi-tasking, organizational and quick thinking skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

• Ensures the merchandise is delivered efficiently by partnering with product technicians
• Partnering with management regarding product tech performance
• Routes the daily delivery schedule and ensures it is followed by product technicians
• Partners with Store Manager to ensure warehouse inventory levels adhere to company guidelines and standards
• Verifies merchandise for all deliveries, returns and vendors
• Responsible for conducting Service Calls, returns, and product exchanges
• Reviews company marketing materials
• Conducts customer courtesy calls prior to delivery
• Cleans, certifies and restores merchandise exchanges and returns
• Sells customers on the benefits of timely lease agreement renewal payments
• Assists in setting and achieving revenue and renewal goals
• Completes and maintains weekly vehicle maintenance sheet and route sheets daily
• Loads, secures and protects products in company vehicle
• Safely operates company vehicle
• Any reasonable duties requested by management

Requirements

• 3 years of shipping and receiving or related logistics experience preferred
• High School diploma or equivalent preferred
• Driver Qualification Policy; including satisfactory MVR (driving record)
• Must meet DOT requirements to obtain certification in required states
• Ability to work schedule of hours based on business need
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
• Position requires bending, stooping, and standing for extended periods of time
• Excellent organization and communication skills
• Uphold the Aaron’s Brand and protect company assets
• Maintain a professional appearance

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

• Sundays off
• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• Employee Business Resource Groups
• 401(k) plan with contribution matching
• Paid time off, including vacation days, sick days, and holidays
• Life and disability insurance
• Medical, dental and vision insurance
• Paid paternal leave
• Stock purchase plans
• Pay on Demand

**Benefits vary based on full- and part-time employment status.

About Aaron’s

At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [e-mail]. Aaron’s is an Equal Opportunity Employer.