Delivery Project Management, Supervisor

rsm; Kansas City (MO); Hybrid; USD 110,000 - 140,000; Full time

Job summary

RSM is seeking an experienced Project Manager to lead Microsoft 365 and infrastructure deployments for client engagements in the Kansas City area. You will manage full project lifecycles, from discovery through post-cutover support, ensuring on-time delivery and client satisfaction.

The role requires a strong PM skillset, managing budgets, risks, and stakeholder communications for projects over $250,000, with travel up to 25%.

Qualifications

• Bachelor's degree required and relevant PM experience.
• Significant experience leading Microsoft 365 and infrastructure deployments.
• Proven ability to manage deployments from discovery to post-cutover support.
• Experience with projects > $250,000 and hypercare.
• Strong problem-solving, time and risk management skills.

Responsibilities

• Lead project execution on client engagements.
• Oversee full deployments from discovery through post-cutover support.
• Manage projects including SharePoint migrations, Exchange migrations, Modern Desktop deployments, and cloud or data center projects.
• Monitor progress, manage risks and issues, and communicate status to clients.
• Create end-user documentation and ensure successful implementations.

Skills

Microsoft 365

Infrastructure projects

Project management

Stakeholder management

Communication

Education

Bachelor's degree

Tools

PMP certification

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM has an immediate opening for an experienced Project Manager with a strong background leading Microsoft 365 and infrastructure projects. This client-facing role is responsible for understanding clients' business needs and managing full project deployments from discovery through implementation, cutover, hypercare, and post-cutover support. The Project Manager will oversee project timelines, budgets, risks, communications, and deliverables to drive client satisfaction, effective implementation practices, and project profitability. The successful candidate will be a problem solver, creative thinker, fast learner, and detail-oriented professional committed to the team's success.

Responsibilities

• Work individually or as part of a team to lead project execution on client engagements.
• Manage full project deployments from discovery and planning through cutover, hypercare, and post-cutover support.
• Lead M365 and infrastructure projects valued at more than $250,000.
• Manage projects such as SharePoint migrations, Exchange migrations, Modern Desktop deployments, virtual desktop infrastructure initiatives, M365 Purview projects, and cloud or data center projects.
• Utilize proven tools and techniques to execute deliverables aligned with clients' business objectives.
• Drive high-quality work within expected timeframes and approved budgets.
• Monitor progress, manage risks and issues, and keep clients informed about project status and expected outcomes.
• Create end-user documentation, communications, and other materials supporting successful implementations.
• Work directly with clients and build strong relationships through positive support, clear communication, and sound expertise.
• Direct and motivate project teams, establish positive working relationships with stakeholders, and serve as an escalation point when necessary.
• Identify additional areas of opportunity and support the business development process.
• Mentor diverse client engagement teams through constructive on-the-job coaching while fostering an innovative, inclusive, and team-oriented environment.

Basic Qualifications

• Bachelor's degree.
• Significant experience managing Microsoft 365 and infrastructure projects.
• Experience leading complete deployments from discovery through post-cutover support.
• Experience managing hypercare periods and projects valued at more than $250,000.
• Strong conceptual, analytical, and problem-solving skills.
• Strong project, time, risk, and stakeholder management skills.
• Experience creating end-user documentation and communications.
• Ability to work directly with clients and effectively interact with stakeholders at all levels.
• Ability to work under pressure, meet deadlines, and manage multiple projects simultaneously.
• Willingness to travel up to 25%
• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.

Preferred Qualifications

• PMP or another relevant project management certification.
• Prior consulting experience.
• Excellent written and verbal communication skills.
• Motivated to work in a fast-paced environment.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits .

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please ca