Delivery Ops Lead - Final-Mile Growth & Team Leadership

Diakon Logistics, Inc.; Grove City (OH); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with match

Paid vacations and holidays

Bonus potential

Job summary

Diakon Logistics, Inc. in Grove City, OH is seeking an Operations Manager to lead daily operations, strengthen client partnerships, and drive growth across appliance delivery services.

You will oversee compliance, profitability, and service performance while coaching teams and developing contractor capabilities. This hands-on leadership role requires deep final-mile experience, strong business acumen, and a track record of building high-performing teams that exceed goals.

Qualifications

• Bachelor’s degree in logistics or supply chain is preferred.
• 2–4 years of logistics/supply chain experience.
• Hands-on leadership and team development skills.

Responsibilities

• Lead daily operations and manage a fleet of independent delivery contractors.
• Monitor compliance, profitability, and service performance.
• Coach teams and develop contractor capabilities.
• Build and maintain client relationships to grow revenue.

Skills

Leadership

Final-mile delivery

Communication

Bilingual Spanish

Root-cause analysis

Time management

Education

Bachelor's degree in logistics or supply chain

Tools

Excel

MS Office

Job description

Diakon Logistics, Inc. in Grove City, OH is seeking an Operations Manager to lead daily operations, strengthen client partnerships, and drive growth across appliance delivery services.

You will oversee compliance, profitability, and service performance while coaching teams and developing contractor capabilities. This hands-on leadership role requires deep final-mile experience, strong business acumen, and a track record of building high-performing teams that exceed goals.