Delivery Operations & Process Excellence Lead

Zenith; Chicago (IL); On-site; USD 50,065 - 66,360; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401K

Tuition reimbursement

Flexible time off

Job summary

Zenith is seeking a Manager, Operations in Chicago to execute core operational processes across client accounts. This role ensures delivery excellence, financial accuracy, and collaboration with various teams including Strategy, Investment, and Finance.

The ideal candidate will have a Bachelor’s degree and 1-3 years in operations or finance. Benefits include robust medical and flexible care options, reflecting our commitment to diversity and inclusion.

Qualifications

• 1–3 years experience in operations, finance, project management, or data analysis.
• Experience in media, marketing, consulting, or similar environment preferred.

Responsibilities

• Own project management and timeline tracking across multiple workstreams.
• Support financial reporting, budget tracking, and billing reconciliation.
• Execute standardized operational processes and identify process improvements.
• Act as key point of coordination across teams and communicate risks.

Skills

Attention to detail

Project management

Organizational skills

Analytical mindset

Communication skills

Collaboration

Education

Bachelor’s degree in Business, Finance, or related field

Tools

Excel

Operational systems

Job description

Zenith is seeking a Manager, Operations in Chicago to execute core operational processes across client accounts. This role ensures delivery excellence, financial accuracy, and collaboration with various teams including Strategy, Investment, and Finance.

The ideal candidate will have a Bachelor’s degree and 1-3 years in operations or finance. Benefits include robust medical and flexible care options, reflecting our commitment to diversity and inclusion.