Delivery Operations Leader | Market Manager

R.A.S. Logistics Inc.; Green Bay (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

R.A.S. Logistics Inc. in Wisconsin seeks a dynamic Market Manager to lead final mile delivery operations, drive performance, and grow the market. You will manage Supervisors and Delivery Drivers, ensuring safety, efficiency, and profitability while delivering exceptional customer service.

This role requires strong communication, problem-solving, and data-driven decision making, with hands-on field leadership and the ability to work independently to achieve targets and improve operational metrics.

Qualifications

• 4+ years of leadership experience in logistics, transportation, or last-mile delivery.
• Strong analytical, organizational, and decision-making skills.
• Excellent interpersonal and communication abilities (written & verbal).
• Proficiency with Microsoft Office Suite and logistics software.
• Ability to read and interpret safety procedures, SOPs, and regulatory materials.
• Must have a valid driver’s license and reliable transportation.
• High school diploma or GED required; Bachelor's degree preferred.

Responsibilities

• Oversee daily operations, ensuring timely and safe delivery of products.
• Troubleshoot service, safety, and customer escalations throughout the day.
• Manage budget performance, accounts receivable, and driver settlements.
• Meet or exceed key performance metrics (QOS, TDI, On-Time Delivery, etc.).
• Perform regular field audits to ensure compliance and delivery quality.
• Implement strategies for continuous improvement in efficiency and customer service.
• Lead recruitment, onboarding, and retention efforts for delivery teams.
• Maintain a strong presence in the field to engage and develop delivery personnel.

Skills

Leadership

Analytics

Communication

Decision-making

Education

High school diploma or GED

Bachelor's degree preferred

Tools

MS Office

Logistics software

Job description

R.A.S. Logistics Inc. in Wisconsin seeks a dynamic Market Manager to lead final mile delivery operations, drive performance, and grow the market. You will manage Supervisors and Delivery Drivers, ensuring safety, efficiency, and profitability while delivering exceptional customer service.

This role requires strong communication, problem-solving, and data-driven decision making, with hands-on field leadership and the ability to work independently to achieve targets and improve operational metrics.