Delivery Operations Lead

Domino's; Garner (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading pizza delivery chain is seeking an Assistant Manager in Garner, NC. This full-time role involves leading a team to ensure timely delivery, managing customer service interactions, handling cash deposits, and maintaining store standards. Ideal candidates will demonstrate strong leadership, excellent communication, and customer service skills. This position offers the opportunity to work in a dynamic environment with responsibilities focused on operational efficiency and customer satisfaction.

Qualifications

• Strong leadership skills to manage a team of delivery drivers and customer service representatives.
• Customer service expertise to handle disputes and ensure customer satisfaction.
• Ability to handle cash and manage bank deposits during closing.

Responsibilities

• Lead a team to ensure timely and correct order deliveries.
• Maintain staffing levels based on business needs.
• Conduct nightly inventory and ensure store readiness.
• Promote pizza products and uphold company standards.

Skills

Leadership abilities

Customer service skills

Conflict resolution

Teamwork

Communication skills

Job description

A leading pizza delivery chain is seeking an Assistant Manager in Garner, NC. This full-time role involves leading a team to ensure timely delivery, managing customer service interactions, handling cash deposits, and maintaining store standards. Ideal candidates will demonstrate strong leadership, excellent communication, and customer service skills. This position offers the opportunity to work in a dynamic environment with responsibilities focused on operational efficiency and customer satisfaction.