Delivery Operations Coach & Quality Auditor

Hub Group; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Hub Group in Cleveland, Ohio is looking for a Delivery Manager to oversee quarterly client audits and internal process audits. This role involves training and coaching staff, providing technical support, and ensuring adherence to safety and quality standards.

The ideal candidate will have a high school diploma or GED equivalent, strong prioritization skills, and the ability to work in a fast-paced environment. This position offers the opportunity to contribute to terminal operations while enhancing service quality.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to pass forklift and hazardous certifications yearly.
• Ability to lift and pull cargo which weighs 70lbs or less.

Responsibilities

• Provide training and coaching to new and existing staff.
• Conduct quarterly client audits and internal process audits.
• Monitor compliance with problem lane segments in operational reports.

Skills

Organizational and prioritization skills

Strong verbal and personal communication skills

Ability to work in a fast paced environment

Self-motivated and maintains a high level of energy

Education

High school diploma or GED equivalent

Job description

Hub Group in Cleveland, Ohio is looking for a Delivery Manager to oversee quarterly client audits and internal process audits. This role involves training and coaching staff, providing technical support, and ensuring adherence to safety and quality standards.

The ideal candidate will have a high school diploma or GED equivalent, strong prioritization skills, and the ability to work in a fast-paced environment. This position offers the opportunity to contribute to terminal operations while enhancing service quality.