Delivery Office Intern: Software & Customer Experience

FlightSafety International Inc; Columbus (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

FlightSafety International is seeking a Delivery Office Intern for a 10-week paid internship. You will support software development and project initiatives, gather requirements, and shape user functionality.

The role partners with teams to define user experiences and customer journeys at a strategic level, contributing to well-designed solutions. The program runs June 1 through August 4, 2027, totaling 40 hours per week.

Qualifications

• GPA 3.0 or higher required at time of application (submission via resume).
• Fundamental knowledge of computer programs, techniques, and concepts.

Responsibilities

• Understand the company, brand, goals, and service scope.
• Rotate through divisions and suggest ideas to grow and improve business.
• Accept business-focused projects to research, propose ideas and present outcomes.
• Engage with customers and provide service and/or sales.
• Suggest improvements to management for customer service and internal processes.
• Learn and become proficient on internal software systems.

Skills

Requirements gathering

User experience

Customer journeys

Education

MIS/IS/IT related degree

Job description

FlightSafety International is seeking a Delivery Office Intern for a 10-week paid internship. You will support software development and project initiatives, gather requirements, and shape user functionality.

The role partners with teams to define user experiences and customer journeys at a strategic level, contributing to well-designed solutions. The program runs June 1 through August 4, 2027, totaling 40 hours per week.