Delivery Manager

TechDigital Group; Rahway (NJ); On-site; USD 140,000 - 180,000; Full time

Job summary

A pharmaceutical technology services company located in New Jersey is seeking an experienced Delivery Orchestrator/Project Manager. The candidate will be responsible for managing the successful migration of laboratory business areas to a new chromatography data system platform. Required qualifications include over 5 years in software deployment management and strong understanding of laboratory workflows. This role demands excellent organizational and communication skills, especially in the context of large-scale projects and GxP environments.

Qualifications

• 5+ years of experience managing deployment of scientific software platforms.
• Proven ability to manage large-scale software upgrade projects in the pharmaceutical R&D space.
• Strong understanding of laboratory workflows and analytical instrumentation.
• Knowledge of GxP/regulatory considerations for lab data systems.
• Hands-on experience with analytical data acquisition software upgrade projects.
• Excellent written and verbal communication for both technical and non-technical audiences.
• Strong organizational skills and stakeholder coordination for a large user base.
• Experience producing user documentation and training materials.

Responsibilities

• Manage the migration of MRL business areas to the new Empower chromatography data system platform.
• Support large-scale software platform upgrade migration planning.
• Serve as main contact point for MRL business area SMEs.
• Develop and maintain the lab migration plan with Empower teams.
• Ensure migrations are delivered per the migration plan and milestones.
• Maintain stakeholder alignment and escalate governance issues as needed.

Skills

Scientific software platform deployment management

Large-scale software upgrade project management

Laboratory workflows understanding

GxP/regulatory compliance knowledge

Analytical data acquisition experience

Excellent communication skills

Organizational skills

User documentation production

Empower CDS software experience

Job description

Mandatory Skills: Delivery Orchestrator / Project Manager (From Pharma / GxP / R&D environment)

Must Have Experience:

1. The Empower Senior Delivery Orchestrator / Project Manager will be responsible for the successful and smooth migration of MRL business areas to our new Empower chromatography data system platform supporting hundreds of scientists who rely on the solution to conduct their scientific research in GxP and non GxP environments.
2. Support large-scale software platform upgrade migration planning (target: migrating >500 DSCS users and >1,000 instruments), including training schedules, lab migration plans, and post go‑live follow‑ups.
3. Server as main contact point for MRL business area SMEs during the upgrade and collect key instrument information needed for the upgrade (firmware versions, instrument models, locations)
4. Develop, maintain, and communicate the lab migration plan with Client Empower technical, Empower deployment, and LAMP teams
5. Ensure lab migrations are delivered according to the migration plan
6. Maintain stakeholder alignment, record decisions, and escalate governance issues as needed

Required skills/experience:

• 5+ years experience managing deployment of scientific software platforms
• Proven ability to manage large‑scale software upgrade projects in the pharmaceutical R&D space
• Strong understanding of laboratory workflows and analytical instrumentation (chromatography instrumentation experience is a plus) in the pharmaceutical R&D space
• Experience with GxP/regulatory considerations relevant to systems supporting lab data (e.g., knowledge of controlled access, audit trails, validated processes).
• Hands‑on experience working with analytical data acquisition software upgrade projects (requirements gathering, data mapping, stakeholder coordination).
• Excellent written and verbal communication skills — able to explain technical configuration decisions to both technical and non‑technical audiences.
• Strong organizational skills and experience managing support channels and prioritizing requests across a large user base.
• Proven success producing user documentation and training materials, conducting 1:1 and group training sessions
• Direct experience with Empower CDS software is preferred.