Delivery & Logistics Account Specialist

PRIDE Industries

Lowell (AR)

On-site

USD 28,000 - 36,000

Full time

14 days+

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Job summary

PRIDE Industries is seeking a Delivery Account Manager to support customers through order processing, inventory replenishment, and coordination of product deliveries from warehouse to customer sites. You will build win/win relationships, respond to inquiries, and ensure on-time, accurate fulfillment while working with third-party carriers when needed.

The position requires effective communication, basic math, safe vehicle operation, and the ability to manage schedules in a fast-paced warehouse

Qualifications

Three or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar;
Must have a satisfactory driving record;
Ability to communicate effectively and respond to questions and requests from customers, including written communication skills using appropriate business English;
Demonstrated human relations skills to maintain effective working relationships with team;
Basic mathematical ability including addition, subtraction, multiplication, and division;
Intermediate computer literacy including knowledge of word processing, spreadsheets, presentation software and Apple devices including ability to communicate with phone, text and email;
Basic troubleshooting ability;
Demonstrated customer service, problem solving and common-sense skills;
Flexibility of schedule changes and work durations.

Responsibilities

Load and unload product into assigned vehicle in a safe, efficient, and organized manner, while maintaining a clean company vehicle.
Responsible for understanding PRIDE’s capabilities and recognizing customer needs while aligning both to grow customer relationships.
Record and adjust inventory levels using customer software and minimizing exposure to excess and obsolete inventory.
Track and compile data and documents, provide follow-up, and obtains necessary information and documents from external sources.
Safely and efficiently operate a delivery vehicle to transport customer products to designated locations.
Follow established routes and schedules by delivering products to customer sites in a safe, timely and professional manner.
Troubleshoot minor vending machine technical issues using guides to diagnose and fix issues.
Prepare and process outbound orders physically and systematically for delivery.
Performs other duties and special projects as assigned.
Denotes Essential Job Function