Delivery Lead

Duck Creek Payments; Boston (MA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Duck Creek Technologies is seeking a Delivery Lead to guide project teams and ensure successful delivery for clients. You will manage schedules, budgets, risks, and stakeholder communications while coordinating across technology, operations, and business units.

The role requires 12+ years in project management, a bachelor’s degree, and strong leadership and communication skills; PMP is a plus. Travel around 25% is expected; a flexible-first work model supports office, home, or hybrid

Qualifications

• Bachelor’s degree required; PMP certification a plus.
• 12+ years of Project Management / Delivery Lead experience.
• Experience delivering projects on time and within budget; strong leadership and communication skills.

Responsibilities

• Lead teams to deliver client projects and manage day-to-day activities, schedules, budgets, and change requests.
• Provide on-site leadership, mentor team members, and build trusted adviser relationships with stakeholders.
• Develop scoping, estimates, and detailed project plans; report progress and risks to leadership.
• Coordinate cross-functional teams across technology, operations, and business needs; manage scope and engagement contracts.

Skills

Project leadership

Communication

Microsoft Office

Stakeholder management

Education

Bachelor’s degree

PMP certification (preferred)

Tools

Microsoft Office Suite

Job description

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

TITLE: Delivery Lead

WHAT YOU’LL DO:

• Responsible for leading teams to deliver project(s) for clients,
• Manages the day-to-day project activities and deliverables, including schedules, financials, and project change requests
• Provides on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Identifies and develops trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
• Serves as the point of escalation for project related activities, and for the Customer
• Reports on project results, metrics, test and deployment management activities
• Prepares estimates and detailed project plan for all phases of the project
• Provides status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Understands interdependencies between technology, operations and business needs
• Manages project scope and changes
• Supports formal/informal schedules to manage the engagement contract
• Assists management in defining the Statement of Work
• Sets and continually manages project and program expectations while delegating and managing deliverable with team members and stakeholders
• Develops and delivers progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
• Mentors project team members
• May work across multiple complex projects simultaneously.
• Performs other related duties and activities as require

WHAT YOU’VE DONE:

• Education and Work Experience: Bachelor’s degree required, and/or higher level, or foreign equivalent
• Project Management Professional (PMP) certification is a plus
• 12+ years of Project Management / Delivery Lead experience
• Experience in successfully leading projects and programs to on-time, on-schedule and within budget
• Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance
• Specialized Knowledge, Skills, and/or Abilities: Demonstrated experience managing a client
• Demonstrated experience working both independently and in a team-oriented, collaborative environment
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
• Superior skills in Microsoft applications including Word, PowerPoint, Excel, and Outlook.
• Exceptional organizational skills
• Team-building skills with technical and non-technical staff
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Other Requirements: Travel: 25%
• Work Authorization: Legally authorized to work in the country of the job location.

WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate andcontinuously improve our products, services, and systems.As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live.We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

Privacy Notice:

By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with ourPrivacy Noticeand applicable data protection laws. Duck CreekTechnologiesdoes not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes. Privacy Notice:By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with ourPrivacy Noticeand applicable data protection laws. Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

Duck Creek is a leading provider of comprehensive P&C insurance software and services for insurers of all sizes worldwide. Employing progressive technology, our solutions enable insurers to optimize outcomes and enhance engagement through advanced digital and data capabilities and integrated functionality that can be delivered via the cloud or on premise.