Delivery & Installation Team Member

Bachmann Pools and Spas LLC; Watertown (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Retirement Savings Program

Bi-Weekly Pay Cycle

Paid Training and Certifications

Delivery Tablet provided

Safety Equipment Provided

Performance-Based Bonuses

Year-End Bonuses

Job summary

Bachmann Pools & Spas LLC in Watertown, WI is seeking a Delivery & Installation Team Member. You will safely deliver, set up, and install premium wellness products at customer homes, including hot tubs and saunas. The role blends logistics, install work, and customer service.

Must have a valid driver’s license and be able to lift 75+ lbs. Regional travel is required with a company vehicle provided during business hours. Competitive hourly pay and benefits are offered.

Qualifications

• Must be able to lift and maneuver heavy items and work in a fast-paced environment.
• Strong communication and customer service skills are required.
• Detail-oriented with emphasis on safety and accuracy.

Responsibilities

• Deliver and install hot tubs, swim spas, saunas, and related products at customer locations.
• Provide professional customer service before, during, and after delivery.
• Complete delivery records and use the tablet for reporting.

Skills

Delivery logistics

Customer service

Safety awareness

Communication

Tools

Delivery tablet

Forklift certification (preferred)

Job description

Deliver Wellness. Build Customer Experiences. Join Bachmann Pools & Spas as a Delivery & Installation Team Member!

Job Title: Delivery & Installation Team Member
Bachmann Pools & Spas
Pay Range: $20.00 - $24.00 per hour (based on experience)
Employment Type: Full-Time
Location: Watertown, WI
Industry: Hot Tub, Swimming Pool, and Sauna Service and Installation (Residential)

Job Overview

Bachmann Pools & Spas is seeking a dependable, motivated Delivery & Installation Team Member to join our growing team. In this hands‑on role, you will safely deliver, set up, and install premium wellness products including hot tubs, swim spas, cold plunges, and saunas at customer homes.

This position combines logistics, technical installation, and customer service. Team members work collaboratively to ensure each delivery is completed safely, efficiently, and with a high level of professionalism. Attention to detail, physical stamina, and a strong commitment to customer satisfaction are essential for success.

Who We Are

Bachmann Pools & Spas has built a reputation for offering the highest-quality products in the wellness industry. We proudly represent top brands such as Hot Spring Spas & Cold Plunges, BioGuard Chemicals, Tylo Saunas, Endless Pools, and Radiant Pools.

Our team is committed to delivering exceptional products and creating outstanding customer experiences from showroom to installation. We value teamwork, professionalism, and individuals who take pride in their work. When you join Bachmann Pools & Spas, you become part of a company that prioritizes quality, safety, and long-term customer relationships.

Key Responsibilities

• Delivery & Installation
  • Operate company delivery vehicles, trailers, and equipment safely and efficiently.
  • Load, transport, assemble, and install hot tubs, swim spas, saunas, cold plunges, and related accessories at customer locations.
  • Ensure products are properly positioned, leveled, and ready for customer use.
  • Troubleshoot and resolve minor issues that may arise during delivery or installation.
  • Assist team members with maneuvering large products safely into place.
• Customer Service
  • Communicate professionally with customers before, during, and after delivery.
  • Answer basic product questions and ensure customers understand setup and next steps.
  • Maintain a positive, professional demeanor to create a strong customer experience.
• Documentation
  • Accurately complete delivery records, proof of delivery, and required paperwork.
  • Utilize company-issued tablet for documentation and reporting.
• Safety Compliance
  • Follow all company safety procedures and traffic laws.
  • Use proper lifting techniques and provided safety equipment.
  • Maintain clean and organized vehicles and equipment.
• Product Knowledge
  • Develop a working knowledge of Bachmann products to better assist customers during installation and delivery.

Qualifications

• Valid driver’s license with a clean driving record (required).
• Ability to lift and maneuver heavy items (75+ lbs.) safely and repeatedly throughout the day.
• Strong communication and customer service skills.
• Detail-oriented with a commitment to accuracy and safety.
• Ability to work in a fast-paced environment and meet scheduled delivery timelines.
• Team-oriented mindset with willingness to assist in various tasks.
• Experience in delivery, installation, or logistics is preferred but not required.
• Forklift Operator Certification is preferred.
• A professional review will be completed as part of the onboarding process, in compliance with applicable laws.

Benefits

• Medical, Dental, and Vision Insurance
• Group Life Insurance Options
• Retirement Savings Program
• Bi-Weekly Pay Cycle
• Paid Training and Certifications
• Company-Provided Delivery Tablet
• Safety Equipment Provided
• Performance-Based Bonuses
• Year-End Bonuses

Schedule

• Full-Time
• Monday - Friday
• Overtime as needed based on service volume and customer demand

Work Location

• Based out of Watertown, WI
• Daily travel to customer homes and job sites throughout the region
• Company vehicle provided during business hours
• Must be comfortable with regional travel

Equal Employment Opportunity

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Compliance Notice

A professional review will be completed as part of the onboarding process, in compliance with applicable laws.