Account Delivery Head – Director Level
We are looking for an experienced Account Delivery Head – Director level to lead end‑to‑end delivery for strategic CPG (Consumer Packaged Goods) accounts in the Data Engineering and Analytics space. The ideal candidate should be a hands‑on leader with deep technical knowledge of modern data platforms, strong client management skills, and proven expertise in managing P&L and driving margin improvements across large delivery engagements. Experience working with global CPG clients, digital transformation programs, and data‑driven consumer/business initiatives is highly preferred.
Key Responsibilities
- Account Delivery Leadership
- Own overall delivery for one or more large strategic CPG accounts in the Data Engineering/Analytics domain.
- Ensure successful execution of programs/projects by meeting timelines, quality standards, and client expectations.
- Drive governance with internal and client stakeholders and ensure transparency and issue resolution.
- P&L and Margin Management
- Own account‑level P&L; ensure topline growth and margin expansion.
- Identify levers for cost optimization, pyramid balancing, and location strategy.
- Track and manage budgets, forecasts, utilization, and delivery metrics.
- Stakeholder and Client Engagement
- Build and nurture strong relationships with client stakeholders (business, IT, procurement, and CXOs) within the CPG domain.
- Act as a strategic advisor, driving discussions around consumer analytics, supply chain analytics, trade promotions, digital commerce, and marketing analytics.
- Partner with sales and presales teams to support mining, renewals, and new business opportunities.
- People and Practice Leadership
- Lead and mentor delivery managers, architects, and data engineers across geographies.
- Foster a culture of high performance, innovation, and continuous learning.
- Collaborate with the CoE and practice teams for talent development and technology innovation.
- Technical Excellence
- Bring deep understanding of modern data architecture (cloud data platforms, data lakes, streaming, ELT/ETL, etc.).
- Guide and review solution design and architecture for complex data programs, especially CPG‑specific data solutions (consumer insights, demand forecasting, pricing & promotions, omni‑channel analytics, etc.).
- Stay current with trends in GenAI, cloud‑native platforms (AWS/GCP/Azure), and modern data stacks.
Required Skills & Qualifications
- 16+ years of total experience, with at least 5+ years in account delivery leadership roles.
- Strong experience in delivering data engineering, data platform modernization, and analytics programs.
- Prior experience managing delivery for CPG clients or CPG‑focused analytics/technology programs is mandatory.
- Solid understanding of cloud technologies (Azure/AWS/GCP), Big Data, and ELT/ETL tools (Databricks, Snowflake, Spark, Kafka, etc.).
- Proven track record of managing large onsite/offshore teams with responsibility for P&L.
- Excellent client‑facing skills, including stakeholder management and executive presence.
- Strong problem‑solving, program management, and organizational skills.
- Engineering or technical degree; MBA is a plus.
Preferred Certifications (Nice to Have)
- Cloud certifications (Azure Data Engineer, AWS Big Data Specialty, GCP Data Engineer).
- PMP / PRINCE2 or equivalent project management certifications.
Seniority level
Director
Employment type
Full‑time
Job function
- Information Technology
- Software Development