Delivery-Focused Scrum Master & Agile Coach

MAXIMUS; Bridgeport (CT); On-site; USD 67,000 - 94,000; Full time

Job summary

Maximus UK is seeking an experienced Scrum Master to empower delivery squads, promote agile practices and ensure predictable value delivery across complex digital initiatives.

You will remove impediments, coach teams, facilitate ceremonies, build strong stakeholder relationships and provide transparent dashboards using RAID, Agile metrics, DevOps tools like Azure DevOps or Jira, supporting continuous improvement and delivery resilience.

Qualifications

• Facilitate Scrum ceremonies and coach squads in agile practices.
• Identify and remove delivery impediments to improve flow.
• Provide delivery visibility through metrics and RAID disciplines.
• Build relationships across technology and the wider Maximus organisation.

Responsibilities

• Facilitate effective Scrum ceremonies, coach squads in agile principles and behaviours, promote self-organisation and ownership, and help product owners and delivery teams maintain focus on customer and business value.
• Identify, manage and remove delivery impediments, improve team flow and predictability, support capacity and release planning, coordinate cross-squad dependencies and help squads balance pace, quality, and operational resilience.
• Mentor squad members, product owners and stakeholders in agile practices, facilitate collaborative problem-solving, challenge ineffective ways of working and ensure improvement actions arising from retrospectives, delivery data and feedback are owned and delivered.
• Use appropriate delivery measures, including throughput, lead time, cycle time, work in progress, work-item ageing, predictability and defect trends to identify risks, improve squad performance and provide meaningful delivery dashboards and stakeholder insights.
• Build strong relationships across technology and the wider Maximus organisation, translate delivery challenges into clear business impacts, communicate progress and dependencies effectively and facilitate informed planning, prioritisation and decision-making.
• Promote DevOps, continuous-delivery, automation, customer-centred and outcome-based practices, support effective use of approved delivery platforms and encourage responsible adoption of AI-enabled productivity and collaboration tools where these provide measurable value.
• Maintain accurate delivery information within the agreed platform as a single source of truth and ensure risks, assumptions, issues, dependencies, blockers actions and decisions are recorded, assigned to accountable owners, regularly reviewed, clearly reported and escalated where required.

Skills

Scrum Master

Agile coaching

Facilitation

Stakeholder management

Communication

Problem solving

Delivery metrics

Tools

Azure DevOps

Jira

Rally

Job description

Maximus UK is seeking an experienced Scrum Master to empower delivery squads, promote agile practices and ensure predictable value delivery across complex digital initiatives.

You will remove impediments, coach teams, facilitate ceremonies, build strong stakeholder relationships and provide transparent dashboards using RAID, Agile metrics, DevOps tools like Azure DevOps or Jira, supporting continuous improvement and delivery resilience.