Delivery Expert (02821) - 7060 Burroghs Ave

SmartRecruiters, Inc.; Plano (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible Hours

Competitive wages

Paid mileage

Employee discount on all food items

Paid Training

Job summary

MBR Management is seeking a detail-oriented Delivery Expert in Plano, TX to oversee and optimize delivery operations for on-time performance. You will coordinate routes, manage scheduling, monitor KPIs, and communicate with customers to resolve issues and ensure high service levels.

The role emphasizes data-driven improvements, collaboration with logistics partners, and strict adherence to company policies while delivering excellent customer experiences.

Qualifications

• Proven experience in delivery operations or logistics coordination.
• Strong knowledge of route optimization and scheduling principles.
• Proficiency with logistics software and data analysis tools.

Responsibilities

• Coordinate and manage daily delivery operations, including route planning, scheduling, and resource allocation.
• Optimize routes and schedules to maximize efficiency while maintaining service quality.
• Monitor delivery performance metrics and KPIs, analyze data to identify trends and improvements.
• Communicate with customers regarding delivery status and timelines.
• Collaborate with internal teams, vendors, and partners to ensure seamless delivery execution.

Skills

Delivery operations

Route optimization

Data analysis

Customer service

Vendor management

Communication

Problem solving

Tools

Logistics software

Delivery management systems

MS Office

Job description

Delivery Expert (02821) - 7060 Burroghs Ave

• Part-time
• Job Category Org: Store Delivery Expert

We are MBR Management (a locally ownedFranchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it isa career with us or justearning some extra cash!

We are seeking a detail-oriented and efficient Delivery Expert to join our team at our Plano, United States location (7060 Burroghs Ave). In this role, you will be responsible for overseeing and optimizing our delivery operations to ensure exceptional service and on-time performance. The ideal candidate will demonstrate strong organizational skills, a customer-focused mindset, and the ability to manage complex logistics challenges in a fast-paced environment.

• Coordinate and manage daily delivery operations, including route planning, scheduling, and resource allocation
• Optimize delivery routes and schedules to maximize efficiency and minimize costs while maintaining service quality
• Monitor delivery performance metrics and KPIs, analyzing data to identify trends and improvement opportunities
• Communicate proactively with customers regarding delivery status, timelines, and any potential issues
• Collaborate with internal teams, logistics partners, and vendors to ensure seamless delivery execution
• Troubleshoot delivery delays, exceptions, and customer concerns, implementing timely resolutions
• Maintain accurate delivery documentation, records, and compliance with company policies and regulations
• Analyze delivery feedback and customer satisfaction data to drive continuous operational improvements
• Manage vendor relationships and performance to support reliable delivery service
• Prepare reports and presentations on delivery metrics, performance analysis, and recommendations for leadership

• Proven experience in delivery operations, logistics coordination, or supply chain management
• Strong knowledge of route optimization and delivery scheduling principles
• Proficiency with logistics software, delivery management systems, and data analysis tools
• Excellent organizational and time management skills with the ability to prioritize multiple tasks
• Outstanding communication and interpersonal skills for effective collaboration across teams
• Demonstrated problem-solving ability and attention to detail in a fast-paced environment
• Customer service experience with a focus on satisfaction and issue resolution
• Ability to analyze data and metrics to drive operational decisions
• Experience with vendor management and performance monitoring
• Familiarity with supply chain processes and best practices
• Proficiency in Microsoft Office Suite and relevant business applications

BENEFITS

• Flexible Hours
• Competitive wages
• Paid mileage
• Employee discount on all food items
• Paid Training

FULL TIME DRIVERS BENEFITS (in addition to above benefits):

• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)

All your information will be kept confidential according to EEO guidelines.