Delivery Expert (02727) 310 South Creek Drive

Dominos; Manteno (IL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance (60+

Flexible Hours

Employee discount on all food items

Advancement opportunities

Paid Training

Incredible Bonus Structure

Job summary

MBR Management, a Domino’s franchise in Manteno, IL, is seeking a Delivery Operations Coordinator to optimize routes, monitor shipments, and communicate with customers about status and timelines.

The role focuses on data-driven delivery improvements, adherence to policies, and collaboration with warehouse teams to ensure timely order fulfillment. Flexible hours and advancement opportunities are offered.

Qualifications

• Proven experience in delivery operations, logistics coordination, or supply chain management.
• Strong proficiency with delivery management software and tracking systems.
• Ability to organize and prioritize multiple deliveries efficiently.
• Excellent time management and attention to detail.
• Strong interpersonal and communication skills.
• Problem-solving abilities and capacity to handle challenging situations.
• Knowledge of route optimization and fleet management principles.
• Familiarity with warehouse management systems.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a commitment to service excellence.
• Preferred: Experience with GPS technology and logistics analytics.

Responsibilities

• Coordinate and manage delivery schedules to optimize routes and minimize delivery times.
• Monitor inventory levels and ensure accurate tracking of shipments throughout the delivery process.
• Communicate with customers regarding delivery status, timelines, and any potential delays.
• Analyze delivery data and performance metrics to identify opportunities for process improvement.
• Troubleshoot delivery issues and implement solutions to resolve customer concerns promptly.
• Maintain detailed records of deliveries, including documentation and compliance requirements.
• Collaborate with warehouse and logistics teams to ensure seamless order fulfillment.
• Utilize delivery management software and GPS tracking systems to monitor fleet performance.
• Ensure all deliveries meet quality standards and company policies.
• Prepare reports on delivery performance and provide recommendations for operational efficiency.

Skills

Delivery operations

Logistics coordination

Data analysis

Customer service

GPS tracking

Route optimization

Warehouse management

Time management

Communication skills

Problem solving

Team collaboration

Tools

Delivery management software

GPS tracking systems

Fleet management tools

Job description

We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!

Job Description

• Coordinate and manage delivery schedules to optimize routes and minimize delivery times
• Monitor inventory levels and ensure accurate tracking of shipments throughout the delivery process
• Communicate with customers regarding delivery status, timelines, and any potential delays
• Analyze delivery data and performance metrics to identify opportunities for process improvement
• Troubleshoot delivery issues and implement solutions to resolve customer concerns promptly
• Maintain detailed records of deliveries, including documentation and compliance requirements
• Collaborate with warehouse and logistics teams to ensure seamless order fulfillment
• Utilize delivery management software and GPS tracking systems to monitor fleet performance
• Ensure all deliveries meet quality standards and company policies
• Prepare reports on delivery performance and provide recommendations for operational efficiency

Qualifications

• Proven experience in delivery operations, logistics coordination, or supply chain management
• Strong proficiency with delivery management software and tracking systems
• Demonstrated ability to organize and prioritize multiple deliveries efficiently
• Excellent time management and attention to detail
• Strong interpersonal and communication skills
• Problem-solving abilities and capacity to handle challenging situations
• Knowledge of route optimization and fleet management principles
• Familiarity with warehouse management systems
• Ability to work independently and as part of a team
• Customer-focused mindset with a commitment to service excellence
• Preferred: Experience with GPS technology and logistics analytics

Additional Information

• Flexible Hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid Training
• Incredible Bonus Structure

FULL TIME DRIVERS BENEFITS (in addition to above benefits):

• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)