Delivery Excellence Lead - Agile Transformation

Merck; North Wales (Montgomery County); Hybrid; USD 142,000 - 224,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Comprehensive benefits

Hybrid work

Job summary

Merck is seeking an Associate Director, Delivery Excellence Partner to drive agile delivery and transformation across our marketing, CEI and commercial teams in a hybrid role based in the USA. You will coach embedded teams, optimize operating models, and partner with product owners to deliver on business outcomes.

The role emphasizes capability building, metrics-driven coaching, and leadership in change initiatives to accelerate adoption and value realization across brands and campaigns.

Qualifications

• 5+ years of experience in agile delivery or transformation roles.
• Demonstrated experience embedding in cross-functional squads and guiding teams to achieve outcomes.
• Strong change orientation with practical coaching through new ways of working.
• Analytical mindset with ability to translate delivery metrics into actions.
• Excellent communication and stakeholder management across marketing, transformation and change teams.
• Proven ability to build team capability and sustain performance over time.

Responsibilities

• Drive team-level planning and delivery outcomes through agile practices including backlog prioritization and release planning.
• Lead transformation at the team level, guiding operating model changes and addressing adoption barriers.
• Embed new capabilities into workflows and champion marketer upskilling for future readiness.
• Monitor adoption metrics and translate signals into coaching priorities and risk mitigation.
• Partner with Marketing Product Owners to strengthen progress and accountability.
• Collaborate with Business Engagement Teams to translate capabilities into team activation plans.
• Coordinate cross-squad dependencies and manage sequencing and risks across governance.

Skills

Agile delivery

Change management

Cross-functional leadership

Communication

Coaching

Analytics

Strategic partnership

Education

Bachelor's Degree

Tools

Scrum Master

Agile methodologies

Job description

Merck is seeking an Associate Director, Delivery Excellence Partner to drive agile delivery and transformation across our marketing, CEI and commercial teams in a hybrid role based in the USA. You will coach embedded teams, optimize operating models, and partner with product owners to deliver on business outcomes.

The role emphasizes capability building, metrics-driven coaching, and leadership in change initiatives to accelerate adoption and value realization across brands and campaigns.