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Job summary
A well-known pizza chain is seeking staff in Aurora, Colorado, to provide excellent customer service and assist carryout customers. Key responsibilities include answering phones, maintaining a professional image, and ensuring strict adherence to operational standards. Applicants should possess courteous communication skills and a commitment to customer satisfaction. This position offers an opportunity to work in a dynamic team environment, focusing on pizza excellence and positive customer interactions.
Qualifications
Must provide excellent customer service and support.
Demonstrate understanding and adherence to company standards.
Ability to handle cash and complete transactions accurately.
Responsibilities
Assist carryout customers and answer phone inquiries.
Maintain a positive and professional image.
Ensure all orders are accurately prepared and delivered.
Job description
Overview
The following is considered minimum expectations in performance while working for Domino’s Pizza:
Responsibilities
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard.
Knowing and demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) give them something extra.
All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
No one is allowed to clear pizzas before it is ready to place in the oven.
Standards & Compliance
Drivers must have $1 in coin change on every delivery.
Drivers must say “Let me get your change” on every order. NO EXCEPTION.
No one is allowed to carry more than $20 while on the clock including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.