Delivery Driver Trainee Small Format

SERVINFORMA S.A.; Greenville (SC); On-site; USD 34,000 - 52,000; Full time

Job summary

Pepsi-Cola of Greenville is seeking a delivery associate responsible for learning how to deliver beverages to customer accounts and building strong relationships with the Sales Team.

You will drive a company vehicle, complete delivery procedures, merchandise products, and manage backstock while communicating with presales representatives to ensure excellent service.

Qualifications

• Must be 18 years or older.
• Valid SC Class A CDL permit within 30 days of employment.
• Valid SC Class A CDL license within 90 days of employment.
• Must read, write and perform basic math.
• Must understand sales, merchandising and warehouse processes.

Responsibilities

• Deliver products to customer accounts using company vehicle.
• Complete delivery procedures and generate invoices; daily cash settlement.
• Merchandise and rotate products in coolers and on displays/shelves.
• Organize backstock and coordinate returns with warehouse.
• Build and maintain store-level customer relationships and service.
• Communicate with presales reps and KAMs to ensure excellent service.

Skills

Customer service

Communication skills

Attention to detail

Problem-solving

Independent work

Education

High school diploma

GED or equivalent

CDL Permit

CDL License

Job description

Position Summary

Responsible for learning how to deliver products to all types of accounts, cultivating customer relationships, and working hand-in-hand with the Sales Team to provide best-in-class service.

Essential Duties And Responsibilities

• Drives company-owned vehicle to deliver products to customer accounts.
• Completes required delivery procedures at each customer location; generates invoices for each product delivery and is responsible for daily settlement of cash and charges for route.
• Fills, merchandises, and rotates products in coolers, on displays and shelves according to published merchandising standards.
• Organizes and maintains backstock by stacking and arranging products by package and flavor, returns empty pods/crates, damaged and out of date product to the warehouse.
• Builds customer relationships at the store level; delivers best-in-class customer service through communication, building rapport, and showing attentiveness to customer needs.
• Communicates with customers to identify and understand their product or service needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise.
• Communicates and coordinates with presales representatives and KAMs to ensure excellent service for each customer.
• Conducts daily pre-trip and post-trip inspections of delivery vehicle; communicates any equipment issues that need attention through the Penske kiosk.
• Adheres to DOT and Pepsi of Greenville Driver Policies.
• Performs other duties as assigned.

Requirements

• 18 years or older.
• High school diploma, GED or equivalent.
• Insurable driving record.
• A valid SC Class A CDL Permit must be acquired within 30 calendar days of employment.
• A valid SC Class A CDL License must be acquired within 90 calendar days of employment.
• Must be able to read, write, and perform basic math.
• Must possess thorough understanding of sales, merchandising and warehouse processes and procedures.

Abilities

• Regular, reliable, predictable attendance.
• Ability to work reliably and independently with minimal daily supervision.
• Excellent communication skills, both verbal and written.
• Excellent attention to detail/accuracy.
• Strong customer service skills.
• Analytical and problem-solving skills.
• Working knowledge of current technology.
• Knowledge and practice of all Pepsi of Greenville policies, including safety.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Must be physically and mentally able to successfully perform the essential elements of the job with or without reasonable accommodation.
• Must be able to hear, talk, understand, and distinguish speech and other sounds.
• Constantly required to stand, walk, and sit.
• Must be able to climb into and out of tractor throughout the shift (8-10 hours per day).
• Must frequently push/pull up to 500 pounds (up to 900 pounds occasionally) using a manual sled or pallet jack.
• Must frequently lift and/or move up to 30 pounds (up to 50 pounds occasionally), climb or balance and stoop, kneel, crouch, or crawl.
• Must be able to safely operate the lift gate, pallet jack/delivery sled, and hand trucks.
• Must be able to use hands and arms in handling, installing, positioning, and moving products and equipment.
• Vision requirements to do this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of the job, the employee is occasionally exposed to moving mechanical equipment, outside weather conditions, and high, precarious places.
• The noise level in the work area is usually low.

PLEASE NOTE

Pepsi of Greenville reserves the right to change, modify or add to the duties and essential functions at any time.

Pepsi-Cola of Greenville is an equal opportunity employer.