Delivery Driver - Safe Routes & Customer Service

hdsupply; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

HD Supply delivers customer orders using a company-provided or rental vehicle, maintaining delivery records and inspecting vehicles. The role requires an acceptable MVR and a valid driver's license, with routine updates to customers on delivery statuses and clear communication with the distribution center.

Responsibilities include loading and unloading, reviewing manifests, performing DOT-aligned inspections, and providing professional customer service during deliveries while adhering to safety

Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Responsibilities

• Delivers customer orders safely within a service area, including interfacing with customers on order issues.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Skills

Delivery operations

Customer service

Safety compliance

MVR monitoring

Education

HS Diploma or GED

Tools

Material handling equipment

Job description

HD Supply delivers customer orders using a company-provided or rental vehicle, maintaining delivery records and inspecting vehicles. The role requires an acceptable MVR and a valid driver's license, with routine updates to customers on delivery statuses and clear communication with the distribution center.

Responsibilities include loading and unloading, reviewing manifests, performing DOT-aligned inspections, and providing professional customer service during deliveries while adhering to safety