Delivery Driver-Retail

KPH HEALTHCARE SERVICES, INC; Village of Richfield Springs (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

KPH Healthcare Services, Inc. seeks a delivery driver to ensure accurate and timely delivery of customer purchases with a focus on total satisfaction.

The role involves complying with laws for vehicle operation and prescription delivery, packing items for home delivery, and maintaining receipts. Responsibilities include route efficiency, cash handling, greeting customers, informing about counseling services, vehicle maintenance, restocking supplies, and adhering to fleet policies.

Qualifications

• Must comply with all State and Federal laws governing the proper and safe operation of a motor vehicle.
• Must comply with all State and Federal laws governing the proper and safe delivery of prescriptions to the patient or their agent.
• Accurately package and prepare items for home/business delivery.
• Schedule delivery route in most efficient manner to insure timely delivery with least travel required.
• Collect payments from customers including cash, check and charge transactions.
• Accurately make change.
• Inform patients of prescription counseling services when delivering prescriptions.
• Proper processing of receipts upon completion of delivery.
• Insure all necessary vehicle maintenance is performed on company delivery vehicle, including maintenance of interior and exterior.
• Replenish delivery supplies as needed.
• Greet customers using appropriate greeting and maintaining customer service levels as needed.
• React to potential shoplifters following company policy.
• Must keep current with all State and Federal requirements as related to conditions of employment.
• Responsible for completing all mandatory and regulatory training programs.
• Required to read and sign the Fleet Management Policy.
• Perform other duties as assigned.

Responsibilities

• Deliver customer orders accurately and on time, ensuring total customer satisfaction.
• Operate a delivery vehicle in compliance with all laws and company policies.
• Prepare packages, collect payments, and provide receipts.
• Communicate delivery status and any issues to customers and supervisors.
• Maintain vehicle cleanliness and perform routine maintenance as needed.
• Greet customers and offer prescription counseling information when delivering items.
• Adhere to route plans and optimize schedules for efficiency.
• Assist with training and completion of mandatory programs as required.

Job description

Responsible for accurate and timely delivery of customer's purchases, while ensuring total customer satisfaction.

Job Duties

• Must comply with all State and Federal laws governing the proper and safe operation of a motor vehicle
• Must comply with all State and Federal laws governing the proper and safe delivery of prescriptions to the patient or their agent
• Accurately package and prepare items for home/business delivery
• Schedule delivery route in most efficient manner to insure timely delivery with least travel required
• Collect payments from customers including cash, check and charge transactions
• Accurately make change
• Inform patients of prescription counseling services when delivering prescriptions
• Proper processing of receipts upon completion of delivery
• Insure all necessary vehicle maintenance is performed on company delivery vehicle, including maintenance of interior and exterior
• Replenish delivery supplies as needed
• Greet customers using appropriate greeting and maintaining customer service levels as needed
• React to potential shoplifters following company policy
• Must keep current with all State and Federal requirements as related to conditions of employment
• Responsible for completing all mandatory and regulatory training programs
• Required to read and sign the Fleet Management Policy
• Perform other duties as assigned