Delivery Driver-Retail

KPH HEALTHCARE SERVICES, INC; Town of Lysander (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a delivery driver responsible for accurate and timely delivery of customers' purchases while ensuring total customer satisfaction.

The role requires proper handling of prescriptions, compliance with state and federal laws, route efficiency, and professional interactions with patients.

Qualifications

• Must comply with all state and federal laws governing the operation of a motor vehicle.
• Handle payments accurately, including cash, checks and card transactions.
• Deliver prescriptions to patients or their agents with care and professionalism.
• Maintain vehicle safety and cleanliness, and complete required trainings.

Responsibilities

• Deliver customer purchases accurately and on time.
• Schedule routes efficiently to minimize travel and maximize timely delivery.
• Inform patients about prescription counseling services when delivering prescriptions.
• Maintain all receipts and processing of payments correctly.
• Ensure fleet maintenance and replenish delivery supplies as needed.
• Greet customers professionally and uphold customer service levels.
• Follow company policy on shoplifting and safety procedures.
• Complete mandatory and regulatory training programs.

Skills

Customer service

Cash handling

Safety compliance

Route optimization

Job description

Job Summary: Responsible for accurate and timely delivery of customer’s purchases, while ensuring total customer satisfaction.

Job Duties

• Must comply with all State and Federal laws governing the proper and safe operation of a motor vehicle
• Must comply with all State and Federal laws governing the proper and safe delivery of prescriptions to the patient or their agent
• Accurately package and prepare items for home/business delivery
• Schedule delivery route in most efficient manner to insure timely delivery with least travel required
• Collect payments from customers including cash, check and charge transactions
• Accurately make change
• Inform patients of prescription counseling services when delivering prescriptions
• Proper processing of receipts upon completion of delivery
• Insure all necessary vehicle maintenance is performed on company delivery vehicle, including maintenance of interior and exterior
• Replenish delivery supplies as needed
• Greet customers using appropriate greeting and maintaining customer service levels as needed
• React to potential shoplifters following company policy
• Must keep current with all State and Federal requirements as related to conditions of employment
• Responsible for completing all mandatory and regulatory training programs
• Required to read and sign the Fleet Management Policy
• Perform other duties as assigned