Delivery Driver/ Install Tech

Rhyme; Portage (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

8 hours paid time off to volunteer

Tuition reimbursement up to $5k

Comprehensive benefits package

Annual company events

Training and onboarding plans

Job summary

Rhyme is searching for a full-time Delivery Driver/Installation Technician in Portage, Wisconsin. This role involves delivering Document Imaging Hardware and installing equipment while ensuring a high level of customer satisfaction.

Responsibilities include loading equipment, setting up network connections, training end-users, and maintaining a clean driving record. The position offers a comprehensive benefits package and emphasizes a supportive team environment.

Qualifications

• Previous delivery experience a plus.
• Must maintain a valid driver’s license and clean driving record.
• Ability to lift, carry, push, and/or pull a minimum of 50 lbs.

Responsibilities

• Load and secure equipment for delivery.
• Train client end-users on new equipment.
• Deliver office supply orders.
• Assist with general building maintenance.

Skills

Customer service

Time management

Organization skills

Networking skills

Attention to detail

Education

High school diploma or equivalent

Job description

Rhyme is a leading provider of IT services, office technology and products. We’re committed to solving all of our clients’ office needs and providing them with the best customer experience by having the best people on our team. We are currently seeking a Delivery Driver/Installation Technician responsible for delivering Document Imaging Hardware (Printers, Copiers & Other Technology) and assisting in the install of the equipment for our clients. This is a full-time position that will start and end the day at our corporate office in Portage.

The Delivery Driver/Install Technician is responsible for delivering and installing client equipment while adhering to the highest standards of safety and customer service. The individual in this role will ensure that clients are satisfied with their equipment by providing smooth delivery and setup, networking the equipment for use, and training end-users on functionality. This position will also have responsibilities delivering office products and furniture to clients.

BENEFITS:

• 8 hours of paid time off to volunteer in your community.
• Tuition reimbursement program - If want to go back to further your education, Rhyme will help with $5k covered per calendar year.
• Comprehensive benefits package that includes: Medical, Dental, Vision, HRA, Life, Disability and 401k (w/ competitive match).
• Annual company events (picnics, holiday parties, and sports outings) to get to know your teammates.
• Rhyme University Training and onboarding plans to prepare you for success.
• A team of talented coworkers who support your efforts and care about your accomplishments.

RESPONSIBILITIES:

• Properly load and secure equipment into vehicles for delivery to client locations.
• Unload equipment and plug in proper cables, including network, power, and accessory.
• Assign IP, subnet mask, and gateway to connect equipment to client network.
• Set up scanning functions on equipment, including scan-to-email and scan-to-folder.
• Install print drivers locally on client computers, both Windows and Mac, and assist client IT department with installing drivers on the server.
• Train client end-users on new equipment.
• Deliver daily office supply orders, furniture, and equipment as scheduled.
• Return defective product to the office and complete return paperwork as necessary.
• Assist with general building maintenance, organization, and cleaning.
• Assist with assembling office furniture, as required.
• Deliver company products to customers in a timely fashion.
• Transport and complete installations of equipment at customer locations.

REQUIREMENTS:

• High school diploma or equivalent; previous delivery experience a plus.
• Must have and maintain a valid driver’s license and clean driving record.
• Ability to lift, carry, push, and/or pull a minimum of 50 lbs.
• Strong customer service, time management, and organization skills.
• Strong attention to detail.
• Ability to plan and navigate delivery route.
• Basic networking skills and background.

Hours for this position will vary, but will typically be 7:30 AM to 4:00 PM, Monday through Friday. A company uniform and phone will be supplied.